[Hiring] Data Analyst @Schlage Lock Company LLC

Role Description

We’re looking for a Data Analyst to join Waitwhile’s mission of eliminating waiting. As part of our small-but-growing team, you’ll help shape how we operate and build an even better product.

• Work collaboratively with our Head of Data and stakeholders across the Waitwhile team to deliver actionable insights, build reports and dashboards, and uncover opportunities to improve how we operate and serve our customers.
• This is a great opportunity for someone early in their career who wants to learn, grow, and build a strong foundation in analytics while making a real impact.

Qualifications

• 1-2 years of experience as a Data Analyst or similar role
• Proficiency in SQL and experience working with large datasets (preferably in BigQuery or similar)
• Strong skills in data visualization and dashboarding (e.g., Looker Studio, Tableau, Power BI)
• Experience with spreadsheets (Google Sheets or Excel) for analysis and reporting
• Ability to translate business needs into clear data questions and actionable insights
• Excellent communication skills and a collaborative approach
• Master of Science in applicable field

Requirements

• Dashboards and visualizations: building reports in Looker Studio, BigQuery, Sheets, and other tools to enable self-service analytics
• Customer and user analysis: uncovering trends, measuring product usage, and identifying opportunities or risks
• Product collaboration: working with Product Managers to define and follow up on KPIs
• Customer support analytics: creating reports and tools to help the Customer Success team support key accounts
• Data guidance: acting as a go-to person for data questions and helping colleagues navigate existing sources
• Prototyping: developing simple solutions that make reporting and analytics more accessible
• Insights communication: presenting findings and recommendations clearly to both technical and non-technical audiences

Benefits

• Health, dental and vision insurance coverage
• Unlimited Paid Time Off
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
• Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance – Short-Term and Long-Term coverage, paid for by Allegion
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement
• Voluntary Wellness Program – Complete wellness activities and earn up to $2,000 in rewards
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching