[Hiring] Data 360 Solutions Architect @ListEngage

Role Description

The Data 360 Solutions Architect is a proven technical leader with a demonstrated ability to champion and guide stakeholders to the best possible solution for the data landscape and enterprise architecture involved. A Data 360 Solutions Architect has deep technical expertise in enterprise data architecture and enables organizations to fully leverage their customer data. As a Solutions Architect, you will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor to our clients and a mentor to other Salesforce professionals on our team. You will need a deep understanding of Salesforce Data 360, the Salesforce platform, and enterprise architecture. It is equally important to demonstrate top-notch interpersonal skills to communicate your recommended solutions to stakeholders and engage in thought leadership within the community. Your goal is to build trust as a valued partner with our clients to take your visions from concept to successfully implemented solutions.

Duties & Responsibilities

• Serve as a Subject Matter Expert on Salesforce Data 360 and related products
• Lead technical discovery workshops to document data landscape and enterprise architecture, integrations/connections, and data ingestion methods
• Design, propose, and implement enterprise-scale solutions to solve clients’ business needs and technical requirements
• Spearhead the design, configuration, and refinement of sophisticated data models, ensuring they are scalable, align with existing business processes, and adhere to Salesforce Data 360 best practices
• Apply advanced knowledge of data ingestion methods, data transformations, calculated insights, identity resolution, reconciliation rules, segmentation and activation, and data modeling
• Write, edit, or advise enhancements to complex SQL in various platforms such as Data 360, Marketing Cloud Engagement, Redshift, Snowflake, etc.
• Consult or write code for use with Data 360’s APIs and other Salesforce APIs

Qualifications

• 3+ years of experience implementing Salesforce Data 360 or Customer Data Platforms (CDPs)
• Demonstrated expertise in implementing data governance, data security, and regulatory compliance frameworks, including GDPR and CCPA.
• Adept at leading cross-functional technical teams, delivering solution documentation, and facilitating technical workshops.
• Proven ability to work well independently and within a team environment
• Proficient in documenting requirements and solution design deliverables
• Strong background with enterprise-level org architecture and integrations
• Excellent client-facing written and oral communication skills
• Salesforce Certification in Salesforce Data 360
• Salesforce Certification(s) preferred in Sales/Service Cloud Platforms

Benefits

• Competitive salary and performance-based incentives
• Comprehensive benefits package, including health, dental, and vision insurance
• Opportunities for professional development and career growth
• A collaborative and inclusive work environment

Why You Should Join Us

• 100% CEO approval on Glassdoor
• Small but mighty team of ~150 Engagers
• Values that drive us: Be Great at What You Do, Be Growth Oriented, Be a Team Player, Own It
• Currently 100% remote work arrangements (minimal travel may be required per client need)