[Hiring] Consumer Insights Specialist @Mercor

Role Description

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Survey Research & Consumer Insights Expert

Type: Contract

Compensation: $120/hour

Location: Remote

Role Responsibilities

• Review and evaluate surveys for methodological quality, clarity, and fitness for purpose.
• Assess survey questions for issues such as:
  • leading language
  • ambiguity
  • double-barreled questions
  • response-option problems
  • ordering effects
  • respondent burden
• Evaluate screeners, eligibility criteria, survey flows, skip/display logic, scales, and questionnaire structure.
• Identify potential sources of sampling, measurement, response, and selection bias.
• Provide clear, structured rationales explaining methodological issues and recommended improvements.
• Help evaluate AI-generated survey content and research reasoning against professional research standards.

Qualifications

• Must-Have:
  • 3+ years of professional experience in survey research, market research, consumer insights, behavioural science, UX research, or a closely related field.
  • Meaningful hands-on experience designing and/or fielding surveys professionally.
  • Strong understanding of questionnaire design and common sources of survey error and bias.
  • Strong written communication skills and the ability to explain why a survey design decision is methodologically strong or weak.
  • High attention to detail and comfort making nuanced judgments with incomplete or ambiguous information.
• Preferred:
  • Experience with platforms such as Qualtrics, SurveyMonkey, Alchemer, Decipher/Forsta, QuestionPro, or similar research tools.

Application Process

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: Interview Process
• For any help or support, reach out to: [email protected]
• PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.