[Hiring] Child Welfare Continuous Quality Improvement Expert @JBS International

Role Description

The child welfare data expert functions in a highly collaborative, interdisciplinary team that shares a continued commitment to excellence. The child welfare data expert conducts and/or leads data analysis that supports complex data-driven and continuous quality improvement (CQI) projects, conducts data analytics tasks, and develops reports and presentations. This role serves as the primary point of contact for data-related tasks and information for jurisdictions as well as assists with the development and implementation of quality assurance and CQI protocols and activities, including, but not limited to, the following:

• Supporting and advising jurisdictions on root-cause analysis and data-driven strategies to support performance improvement plans
• Linking quality findings to data collection and learning opportunities
• Supporting the implementation of improved data collection processes based on performance improvement plans and Federal review findings

PROJECT-SPECIFIC JOB FUNCTIONS:

• Distills complex information into key ideas and concepts and makes information easily accessible to child welfare professionals for the purpose of program improvement and systems change
• Designs data analytic tools, data visualization reports, presentations, dashboards, and data-driven assistance workplans
• Leads and or/supports the internal project team in exploring jurisdictional data to understand challenges, assesses and addresses data quality concerns, and makes data-driven decisions
• Leads and or/supports the project team in responding to jurisdictional needs regarding CQI frameworks (e.g., plan, do, study, act [PSDA]; results-based accountability [RBA]; define, assess, plan, implement, monitor [DAPIM]; and define measure, analyze, improve, control [DMAIC])
• Provides consultation and support to public child welfare agencies (jurisdictions) in understanding, analyzing, visualizing, using, and sharing their child welfare data with a range of partners to inform decision-making and strategy selection
• Contributes to tracking key performance metrics relevant to child welfare (i.e., safety, permanency, and well-being)
• Identifies trends, patterns, and correlations in child welfare data to inform technical assistance development and delivery
• Develops and provides training and coaching to child welfare staff on data literacy, interpretation, root-cause analysis, and application to daily workflows
• Provides consultation and support to public child welfare agencies to more deeply explore performance using available quantitative and qualitative data and identifying areas for additional data collection
• Supports connecting CQI activities with data collection processes and findings
• Supports the development of jurisdictional improvement plans and implementation of improved processes based upon Federal review findings
• Manages tasks and deliverables for contract compliance with minimal supervision

Qualifications

• A master’s degree and 6 years of experience, including 3 years of focused experience, are required
• Experience in child welfare and/or highly related field
• Experience analyzing and visualizing child welfare administrative datasets, including State administrative data and/or Federal child welfare reporting
• Familiarity with Comprehensive Child Welfare Information Systems (CCWIS) requirements
• Experience working in and/or providing consultation and support to public child welfare agencies
• Software proficiency in Microsoft Office, PowerBi, project management/CRM software, and statistical packages
• English fluency (oral and written) (Preferred: Spanish fluency)

Requirements

• Ability to work with jurisdictions, including agency leadership and program manager staff
• Excellent communication and interpersonal skills
• Strong knowledge of child welfare Federal reviews and child welfare data systems
• Self-motivated and proactive to work independently and collaboratively
• Creative and innovative thinking to design and deliver data-driven solutions
• Analytical skills to extract data insights, trends, and outcomes
• Excellent organizational and time management skills
• Ability to conduct advanced statistical analyses with minimal supervision preferred
• Demonstrated ability to work independently while collaborating effectively
• Strong problem-solving, critical thinking, and analytical skills
• Leadership and management skills to initiate, plan, execute, and deliver data-driven projects

Benefits

• Comprehensive benefits package including medical, dental, vision, retirement savings, paid time off, and other employee programs

Company Description

JBS International is an equal opportunity/affirmative action employer. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal "EEO" poster at EEOPost.pdf.