[Hiring] Business Intelligence Developer III @Emory Healthcare

Role Description

The Business Intelligence Developer III (Epic Cogito – Revenue Cycle focus) will join our enterprise analytics team supporting Revenue Cycle reporting and insight delivery. This role partners closely with Revenue Cycle stakeholders and operational leaders to define meaningful KPIs, translate workflow needs into analytics requirements, and deliver actionable dashboards and reporting solutions.

• Centered on the Epic Revenue Data Model
• Requires strong skills in data modeling, SQL-based analysis, and stakeholder communication
• Access Data Model experience considered a nice-to-have
• Proficiency with Power BI and familiarity with the Microsoft Fabric ecosystem
• Highly customer-facing role requiring strong communication, facilitation, and presentation skills
• Ability to translate data into clear insights and recommendations
• Capable of balancing competing priorities while managing multiple concurrent initiatives

Responsibilities

• Collaborates with business and technology departments to understand system data and its use, data analysis and validation, and provides support around the data and how it is integrated.
• Monitors production systems for issues and resolves issues or escalates them for resolution when necessary.
• Participates actively in routine meetings with department heads and/or superusers to identify, document, and prioritize their needs.
• Performs rounds with departments to maintain casual interface with individuals and focus on relationship-building.
• Meets with business analysts and report requesters to understand their data needs.
• Identifies and reviews the appropriate technological solutions for various reporting needs.
• Creates reports to display Clarity and Caboodle data.
• Writes SQL and configures Radar settings for custom SQL metrics.
• Modifies existing reports, as necessary.
• Distributes Clarity and Caboodle reports to report consumers.
• Reviews peer reports for validity.
• Tests report build in a specified testing environment and volume tests in live environments.
• Reviews upgrade documentation related to Clarity and Caboodle features and determining how to implement the changes.
• BIDs might also be responsible for building and maintaining: Cubes, Extracts, SlicerDicer Custom filters, Third-party BI tools.
• Provides on-call coverage as scheduled.
• Provides project management services and support with senior staff oversight.
• Follows EHC IS project management protocol.
• Advocates user perspective and focuses on ensuring a comprehensive support plan and documentation.
• Works with end users to navigate the new request process.
• Ensures compliance with EHC IS, EHC, Joint Commission, and Health Insurance Portability and Accountability Act guidelines, policies, and procedures.
• Provides system solutions in accordance with regulatory guidelines.
• Follows prescribed change management and time reporting processes and documentation requirements.
• Responds to support calls within designated times according to priority and provides regular updates until resolution.
• Provides and communicates clear documentation for support, status, and issues resolutions.
• Remains current on Epic new version training for all applicable Epic certifications.

Qualifications

• Bachelor's degree from a recognized college or university with major course work in engineering, physics, computer sciences, math, information systems, statistics, or equivalent related experience.
• A minimum of 5 years of progressive experience in clinical, business, or other healthcare operational areas or 7 years with no degree.
• This position requires that the appropriate Epic certification be successfully obtained for a specific area of assigned responsibility within the first 90 days of employment.
• Working knowledge and subject matter expertise in the assigned operational department areas.
• Advanced oral and written communication skills with a diverse population.
• Advanced organizational, problem-solving, analytical, and time management skills.
• Advanced interpersonal skills to interact positively and productively with teams across organizational lines.
• Creative problem-solver with strong focus on achieving objectives within prescribed timelines while maintaining quality standards and organization requirements.
• Flexibility to manage multiple initiatives and shift priorities based on business needs.
• Monitors and mentors other analysts in methods and processes and implementation of those methods.
• Manages complex projects independently.

Preferred Qualifications

• Epic Revenue Data Model Certification
• Epic Access Data Model Certification
• Epic Cogito Certification

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [email protected]. Please note that one week's advance notice is preferred.