[Hiring] Business Intelligence Analyst @Chimes

Role Description

We're looking for a Business Intelligence Analyst to transform business and operational data into reliable reports, dashboards, analyses, and recommendations that support Chimes.

This role is remote within the USA. You must be legally authorized to work in the US. Chimes does not provide visa sponsorship.

Individuals participating in the AbilityOne Program are encouraged to apply. AbilityOne participation is not required.

Chimes will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

What you'll do

• Consult stakeholders to define business questions, reporting needs, metrics, and decision requirements.
• Collect, validate, and analyze data from approved databases, spreadsheets, and business systems; reconcile discrepancies and coordinate corrections with data owners.
• Develop, test, and maintain reports, dashboards, data models, and recurring analyses.
• Document report specifications, data sources, calculations, assumptions, limitations, and refresh schedules.
• Analyze trends, operational performance, customer needs, and relevant industry information, and present clear findings and practical recommendations.
• Support report and dashboard users, and prepare user guides, training materials, and presentations.
• Maintain a reusable library of approved reports, queries, metrics, and definitions, and improve data definitions, metadata, and governance.
• Protect confidential, proprietary, and personally identifiable information.
• Build effective working relationships with customers, colleagues, vendors, and partners.
• Comply with all Agency policies and procedures, and perform other related duties as assigned.

Qualifications

• Bachelor’s degree in Business Analytics, Data Analytics, Information Systems, Statistics, or a related field preferred.
• Relevant BI, data, or visualization certifications preferred.
• Equivalent education, training, and experience may be considered.
• Three (3) or more years in business intelligence, reporting, data analysis, or decision support.
• Experience building reports or dashboards with BI, database, spreadsheet, or visualization tools.
• Experience documenting metrics, data sources, calculations, and test results.
• Experience in government, regulated, or security-conscious environments preferred.
• Degrees and certifications in computer science, data science, or related fields are preferred, but equivalent education and experience are welcome.

Requirements

• This is a remote position open to candidates in the United States.
• Base salary is determined by the candidate’s work location, along with skills, experience, and internal equity.
• The ranges below reflect the minimum and maximum base pay for each geographic tier:
• Tier 1 (Washington, DC and Northern Virginia): $54.97 - $67.19 per hour
• Tier 2 (Los Angeles, CA and Dallas, TX): $52.60 - $64.79 per hour
• Tier 3 (Baltimore, MD): $47.15 - $57.63 per hour
• Tier 4 (New Castle, DE): $45.45 - $55.55 per hour
• Tier 5 (Orlando, FL): $43.61 - $53.30 per hour
• If you’re unsure which tier applies to your location, your recruiter can confirm during the hiring process.

Benefits

• Medical plan starting at $13.80/mo. The $6.90 is per pay period for the Minimum Value Health Plan.
• Employer-paid Life Insurance + AD&D
• Employer-provided Long-Term Disability coverage for financial protection
• 403(b) retirement plan with employer match
• 10 paid holidays + generous PTO
• Tickets at Work
• Employee referral bonuses and recognition programs
• Clear pathways for growth and advancement

Company Description

Chimes is committed to equal employment opportunities for qualified individuals with disabilities. Individuals with disabilities are encouraged to apply, and all candidates are evaluated on job-related qualifications and their ability to perform the essential functions of the position, with or without reasonable accommodation.