[Hiring] Business Intelligence Analyst 3 @Comcast

Role Description

The Business Intelligence Analyst 3 is a senior‑level individual contributor responsible for delivering end‑to‑end analytics solutions across the Quote‑to‑Cash lifecycle. This role translates business requirements into scalable data models, ETL processes, and dashboards that inform decision‑making across Sales, Service Delivery, Billing, Service Assurance, and Usage.

• Designs and delivers complete BI solutions including data extraction, data transformation (ETL), modeling, stored procedure development, and dashboard/report creation.
• Utilizes SQL (SSMS), SSIS, Visual Studio, Tableau, and DBeaver to build automated and scalable reporting assets.
• Creates and maintains ETL workflows, data pipelines, and optimized SQL queries supporting operational and executive reporting.

Develops reporting across all stages of the Quote‑to‑Cash lifecycle including:

• Sales Funnel / Pipeline
• Sales (Closed/Won)
• Service Delivery (Operations)
• Billing & Revenue
• Service Assurance
• Usage & Performance Metrics

Ensures reporting accuracy and alignment across cross‑functional teams including Sales, Product, Operations, Finance, and Service Assurance.

• Creates and maintains product‑based reporting for all Comcast Business portfolios:
• Communications
• Connectivity & Secure Networking
• Cybersecurity
• Ensures products are accurately identified, categorized, and mapped across systems (CRM → Delivery → Billing → Usage).
• Integrates new products into reporting through schema development, mapping logic, and end‑to‑end validation.

• Performs data reconciliation and audit‑level validation between disparate systems and data sources.
• Executes systems testing for new data integrations, product launches, ETL changes, and reporting enhancements.
• Identifies trends, anomalies, and data quality issues and recommends corrective action.

• Partners with business stakeholders to define requirements, translate needs into technical specifications, and deliver actionable insights.
• Communicates trends, findings, and recommendations to leadership with clarity and confidence.

• Exercises independent judgment on data methodologies, ETL design, reporting logic, and issue resolution.
• Maintains consistent attendance and flexibility to support critical reporting or production issues as needed.
• Performs additional duties as assigned.

Qualifications

• Bachelor's Degree preferred
• 5-7 Years of relevant work experience

Requirements

• Experience with BI tools, product data, and Quote‑to‑Cash processes
• Strong SQL skills and experience with ETL processes
• Proficiency in Tableau and data visualization techniques

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.