[Hiring] Business Analytics Manager @Mission Lane

Role Description

Mission Lane is hiring a Business Manager to own the outcomes of one of our credit programs, reporting to the Director, Portfolio Management. The Portfolio Management Team is responsible for owning the underwriting process throughout the lifetime of existing accounts, understanding customer lifetime value (LTV), and creating pathways to customer success and graduation, all while staying true to our mission. This includes our Credit Line Increase Program (CLIP).

The impact you'll make:

• For many customers, getting their Mission Lane credit card is the first step toward building their credit.
• Your job is to figure out where the program needs to be a year from now, questioning current criteria and finding room to approve more people while catching risk earlier.
• Nail that, and the program keeps getting better at finding the people ready for the next step.

As Business Manager, you will:

• Use AI-driven tools to speed up and sharpen your analysis.
• Adjust our approach as customer behavior and the market change.
• Turn financial data into clear recommendations that grow the business while managing risk responsibly.
• Run small tests in market, then use what you learn to decide where we invest next.
• Guide and mentor analysts working alongside you on the program.
• Develop actionable strategies based on data-driven insights and model the expected financial impacts to improve our underwriting & pricing strategies while ensuring customer success.
• Design and enhance the customer lifetime value (LTV) model to drive business growth.
• Present and communicate clear recommendations to senior leadership.
• Enable long-term growth by pushing forward our testing agenda to build insights into consumer behavior and invest in future growth.
• Collaborate with cross-functional teams across product, data science, and engineering to bring strategies to market.

Qualifications

• 4+ years of experience in a highly analytical role.
• A bachelor's or master's degree in economics, finance, engineering, mathematics, or a similarly quantitative field, with a strong academic record.
• A track record of leading complex, cross-functional analytical projects from start to finish.
• Experience guiding or mentoring other analysts.
• Comfort working in SQL, Python, or similar tools for data analysis.
• Ability to travel ~4+ times per year for high-quality in-person collaboration.

Requirements

• Experience working with credit cards or other consumer lending products.
• Experience helping scale a business in a fast-moving startup environment.
• Strong SQL or Python skills.
• Experience using AI coding assistants (Claude Code, Codex, Gemini CLI, Cursor, etc.).

Benefits

• Annual full-time starting base salary range: $140,000-160,000.
• Eligible for additional compensation in the forms of participation in our annual incentive and equity programs.
• Comprehensive benefits plan, which includes:
• Paid time off.
• 401(k) match.
• Monthly wellness stipend.
• Health/dental/vision insurance options.
• Disability coverage.
• Paid parental leave.
• Flexible spending account (for childcare and healthcare).
• Life insurance.
• Remote-first work environment.