[Hiring] Business Analyst, GID Operational Excellence @NTT Global Data Centers

Role Description

The Business Analyst is a seasoned subject matter expert responsible for enabling operational excellence through scalable tooling platforms and actionable analytics. This role supports global construction initiatives by integrating monitoring, automation, and reporting tools, and partnering with cross-functional teams to align tooling capabilities with strategic goals. The analyst drives innovation in data architecture and visualization to support continuous improvement and transparency.

Qualifications

• Proven ability to contribute to performance strategies that drive operational excellence and business outcomes.
• Extended knowledge of data center facilities, infrastructure, best practices, and industry standards.
• Extended communication and interpersonal skills for effective collaboration, stakeholder management, and reporting.
• Extended problem-solving and analytical abilities to address complex challenges.
• Commitment to continuous learning and staying updated with industry trends and best practices.
• Good financial acumen, budgeting skills, and seasoned understanding of business practices and processes.
• Excellent team player with a strong service orientation and meticulous attention to detail while working under pressure.
• Excellent verbal and written communication skills.
• Knowledge of process mapping and project management methodologies.
• Strong analytical skills to convert business requirements into operational deliverables.
• Proficiency in documentation including functional requirements, test cases, and user guides.

Requirements

• Bachelor’s degree in a quantitative or technology-related discipline (e.g., Statistics, Operations Research, Econometrics, Computer Science, Engineering, Business, Information Technology) or equivalent practical experience.
• 7+ years of experience in a highly quantitative role, ideally within a high-growth or research-driven environment.
• Strong analytical skills with demonstrated experience working on large, complex datasets.
• Demonstrated experience defining and operationalizing system performance, resource utilization, and efficiency metrics from the ground up.
• Proven track record of building complex datasets and analytical models that influence technical and strategic decisions.
• Advanced knowledge of statistical modeling, experimental design, and quantitative analysis.
• Strong proficiency in Python (preferred), with additional capability in SQL and R.
• Experience working with large datasets.
• Ability to translate complex analytical outputs into clear, explainable, auditable insights for executive audiences.
• Advanced Excel skills for business analysis and modeling.
• Seasoned experience in business-requirements gathering, use-case definition, and process mapping.

Benefits

• Competitive compensation based on experience, education, and location.
• Base salary for this position is $118,300 - $169,000.
• Annual bonus eligibility based on individual and company performance.
• Paid time-off, medical, dental, and vision benefits.
• Life and supplemental insurance, short-term and long-term disability.
• Flexible spending account and 401k retirement plan.
• Monthly stipend for remote work expenses and personal mobile device use.

Company Description

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment.