[Hiring] Business Analyst Customer Engagement & Power Platform @Velosio

Role Description

Velosio is looking for a Business Analyst to be an integral member of the Customer Engagement/Apps & Automate team. This role is critical to assuring delivery quality, reducing project risk, and ensuring successful outcomes across Dynamics 365 and Power Platform implementations.

The BA will play a foundational role in Analysis & Design (A&D) and throughout delivery by translating business needs into clear, structured, and build-ready requirements and backlog artifacts. This role directly addresses key delivery challenges related to scope clarity, client expectations, and change management.

Your day might look like:

• Requirements & Analysis
  • Lead requirements gathering sessions with clients and internal stakeholders
  • Work with Lead Functional Consultants to translate business needs into clear, structured functional requirements
  • Develop:
    • Business process flows
    • Detailed use cases
    • User stories with acceptance criteria
  • Ensure all requirements are complete, testable, and traceable
• A&D Phase Leadership
  • Serve as a core contributor during Analysis & Design (A&D)
  • Produce build-ready backlog aligned to approved scope
  • Partner with Lead Functional Consultants and Solution Architects to:
    • Validate solution design
    • Ensure feasibility and alignment to requirements
    • Drive requirements sign-off and traceability
• Backlog Ownership & Quality Control
  • Own and maintain the functional backlog throughout delivery
  • Ensure all backlog items:
    • Tie directly to approved requirements
    • Include clear acceptance criteria
    • Are ready for development without ambiguity
  • Review and approve backlog items prior to build
• Testing & Validation
  • Perform unit testing and functional validation of developed solutions
  • Ensure delivered functionality aligns with:
    • Documented requirements
    • Defined use cases
    • Acceptance criteria
  • Support UAT preparation and issue triage
• Change Orders & New Scope Definition
  • Lead requirements definition for:
    • Change orders (COs)
    • Work orders (WOs)
  • Ensure new scope is:
    • Clearly defined and documented
    • Estimated accurately
    • Approved before build begins
• Cross-Functional Collaboration
  • Work closely with:
    • Functional Consultants
    • Technical Consultants / Developers
    • Project Managers
    • Practice Leadership
  • Act as the bridge between business stakeholders and delivery teams

Qualifications

• 3–7+ years of experience as a Business Analyst in consulting or technology delivery
• Experience with:
  • Dynamics 365 CE (Sales, Customer Service, Field Service)
  • Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
• Strong experience in:
  • Requirements gathering
  • User story creation
  • Backlog management (Azure DevOps or similar)
• Proven ability to create clear, structured, and actionable documentation

Requirements

• Experience working in consulting/professional services environments
• Familiarity with Agile / Scrum delivery methodologies
• Exposure to AI/Copilot or modern Power Platform capabilities
• Experience supporting A&D or discovery phases of implementations
• Excellent analytical and problem-solving abilities
• Strong organizational and multi-tasking skills
• Time management skills with the ability to meet deadlines
• Exceptional verbal, written, and presentation skills
• Ability to work effectively both independently and as part of a team

Benefits

• 3 Medical Insurance options with a company contribution to HSA
• 3 Dental Insurance options including adult orthodontics
• 3 Vision Insurance options
• Unlimited PTO (UPTO)
• Remote working environment
• 401k Match 50% of the first 6%
• StayWell Program – a cash reimbursement up to $600 a year toward Wellness