[Hiring] Business Analyst @RC4VETS LLC

Role Description

We are seeking a Jr. Business Analyst for the Department of Veterans Affairs (VA) Office of Information Technology (OIT). You will support Appian case flow management efforts.

• Analyze business user needs and document them as epics and decompose epics into user stories and tasks as needed by the agile scrum teams.
• Analyze user needs to determine functional and cross-functional requirements.
• Elicit and document requirements and specifications from functional users and subject matter experts.
• Develop and maintain standard systems requirement documents including but not limited to business process workflows, Functional Requirements Documents, Requirement Traceability Matrix, and use cases.
• Support application configuration and security setup as needed.
• Create business process models and identify business process improvements.
• Review and comment on proposed functional/capability configuration for each of the product modules.
• Provide evaluation and feedback on system and functional design documents, test plans and scenarios, and user acceptance testing.
• Ability to meet deadlines and manage multiple, dynamic priorities.

Qualifications

• Bachelor's degree in computer science, Information Systems, or other related discipline with 1-3 years (or commensurate experience).
• Functional experience of products in the landscape of BPM, Case management, process automation, workflow management.

Requirements

• 1-3 years of business analysis and requirements gathering skills in all phases of Software Development Life Cycle (SDLC).
• 2-3 years of functional experience in the requirements analysis, design, implementation, test, and deployment of Appian or a similar product.
• Ability to communicate effectively both verbally and written with the ability to tailor the communication of complex information for different audiences balancing internal and external stakeholders.
• Ability to communicate in a clear and concise manner and success working in agile teams.
• Experience in creating user stories, use case diagrams, mockups, process flow charts for gathering requirements from customers/external stakeholders.
• Experience using Jira and Confluence for requirements documentation.
• Must be a team player and be able to adjust to a dynamic working environment that supports a government agency.
• Must have strong written, verbal, and listening skills.
• Must have strong analytical skills and can demonstrate strong problem-solving skills.
• Effective communication skills and demonstrated experience working in a team-oriented environment.

Desired Skills and Experience

• 2 years of recent work experience on a software development project in a federal government setting.
• Previous expertise in the role of a business analyst for a product implementation.
• 1-3 years of experience with Agile Framework.
• Eligibility to work for any employer in the US.
• 4-5 years of US physical presence mandatory.

Benefits

• Medical, dental, and vision plan options.
• Life & disability insurance.
• Paid time off.
• 401k with employer match.
• Employee wellness program.
• Paid government holidays.