[Hiring] Business Analyst @BlueCross BlueShield of Tennessee

Role Description

We are hiring a Business Analyst in Operational Oversight – Compliance at BCBST! In this role, you will support Operational Oversight and Compliance initiatives through:

• Operational reporting
• Data analysis
• Process oversight
• Excel-based reporting

Focus areas include TennCare CHOICES and Long Term Services and Supports (LTSS). As a key member of the Operational Oversight – Compliance team, you will:

• Monitor data for timeliness and compliance standards
• Assist with external audits
• Identify potential issues
• Support the development of solutions and process improvements that enhance efficiency and resource utilization

This role is focused on operational reporting and analysis rather than advanced data development or business intelligence functions. The Business Analyst partners closely with internal teams and stakeholders to:

• Support compliance activities
• Conduct audit reviews
• Manage reporting
• Drive ongoing operational improvement efforts

You will help:

• Identify and investigate issues
• Analyze data and trends
• Recommend process improvements
• Ensure work is completed accurately and within established deadlines

To be successful in this role, you'll bring:

• 3+ years of experience in data analysis, compliance, or audit review
• Strong analytical, organizational, and time management skills
• Detail-oriented and self-motivated approach
• Ability to work independently in a fast-paced environment while managing multiple priorities and deadlines
• Previous team lead experience (highly preferred)
• Professional conduct and auditing credentials
• CHOICES/LTSS experience (preferred)

This is a remote, Monday-Friday position with candidates needing to work either 6:45 AM – 3:15 PM CST or 7:00 AM – 3:30 PM CST. Candidates must reside in the State of Tennessee.

The role requires strong attention to detail and the ability to work independently while effectively prioritizing multiple deadlines and supporting operational reporting, data analysis, compliance, audits, process oversight, and process improvement initiatives. This is not an advanced data development or business intelligence role. Candidates should have a solid foundation in Excel and be comfortable using it for day-to-day reporting and analysis.

Qualifications

• Bachelor's Degree or equivalent work experience required (4 years of professional work experience in a corporate environment)
• 3 years of technical or operational experience required

Requirements

• Database reporting skills utilizing Access, Cognos, and data warehouse
• Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles, and accountability
• Analytical and decision-making abilities
• Proficient in Microsoft Office (Outlook, Word, Excel, Access, and PowerPoint)
• Team player with organizational skills and ability to handle multiple projects
• Excellent oral and written communication skills
• Strong interpersonal and organizational skills

Company Description

Applying for this job indicates your acknowledgement and understanding of the following statements:

• BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
• Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices
• BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity.
• All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via email, the Internet, or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered.
• No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.