[Hiring] Business Analyst @Techtorch

Role Description

The Business Analyst supports the design and delivery of engagements across Lead-to-Cash (L2C), including:

• Lead-to-Order
• Configure Price Quote (CPQ)
• Broader deal management
• Post-sale support

Key Responsibilities include:

• Support functional workstreams within broader Lead-to-Cash client initiatives, focusing on CPQ, pricing strategy, quote generation, and deal lifecycle management.
• Co-create future-state L2C processes that support business models, including complex product configurations, services, and bundled offerings.
• Take on Product Owner responsibilities for custom AI-agents to ensure they are fit for purpose and effective in solving clients’ business problems.
• Support the design and delivery of AI-driven L2C transformation initiatives, partnering with business and technology stakeholders.
• Partner with client stakeholders to collect business requirements and translate them into functional specifications, user stories, and system configuration documentation.
• Support the planning and facilitation of working sessions and workshops focused on product configuration models, pricing structures, deal workflows, and approval frameworks.
• Drive daily project delivery activities to ensure quality and on-time delivery, coordinating with onshore and offshore teams.

Qualifications

• 1–3 years of experience supporting Lead-to-Cash and/or Order-to-Cash transformation initiatives, preferably with a consulting firm.
• Demonstrated exposure to front-office and customer-facing processes beyond traditional finance functions.
• Foundational knowledge across CPQ, pricing strategy, revenue operations, or deal lifecycle management.
• A passion for experimenting with new AI solutions and embedding them into traditional processes and workflows.
• Strong analytical and documentation skills — ability to turn complexity into clarity.
• Comfort working in fast-moving, ambiguous environments with multiple stakeholders.

Requirements

• Prior experience as a Product Owner, designing and customizing technology solutions.
• Experience working with Private Equity-backed companies and/or background in the technology/software industry.

Benefits

• A pivotal role in our growth story with direct impact on client outcomes and TechTorch's reputation in the market.
• Direct access to leadership and real influence from day one.
• Accelerated career trajectory based on impact, not tenure.
• High ownership and trust with autonomy to contribute and grow.
• A profitable, fast-growing company with real momentum behind the business.
• Remote-first flexibility to work where you are most productive.