[Hiring] Business Analyst @Charter Telecom

Role Description

The Business Analyst works closely with business and technical stakeholders to elicit, analyze, and document requirements for complex IT solutions. The role supports business process improvement, system design, and successful delivery of large-scale, often custom, software initiatives.

• Elicit, analyze, and document business and functional requirements.
• Analyze current-state processes and systems; identify improvement opportunities.
• Define interfaces, data requirements, and acceptance criteria.
• Support process redesign, solution evaluation, and trade-off analysis.
• Act as a liaison between business stakeholders and technical teams.
• Apply and support approved departmental/project delivery methodologies.
• Assess existing systems, processes, and methodologies; document application subsystems, database structures, and related components.
• Develop and maintain data dictionaries and related artifacts.
• Identify candidate business processes for redesign; prototype potential solutions; analyze trade-offs and recommend preferred approaches.

Qualifications

• 7+ years of experience in a Business Analyst role.
• 5+ years working in an IT or software development environment.
• Experience with legal registry systems or financial/ERP integrations.
• Experience with cloud or SaaS solution selection and implementation.
• Experience with business process improvement and BI/reporting requirements.
• Experience translating business needs into technical requirements and use cases.
• Experience supporting public sector initiatives and options analysis.

Company Description

Founded in 1997, Victoria headquartered Charter has grown into one of Canada’s foremost fastest growing Information Technology providers in the country, providing a broad array of high value product and service solutions to clients operating some of the most mission critical networks and applications.

If you are looking to be an integral part of a vibrant, success-based environment with the core values of empowerment, flexibility, agility, innovation, high knowledge based, life balanced, and high ethics deeply embedded into the everyday culture then Charter is a place for you to look. We are a high energy business focused team, providing the highest possible customer experience, with best-in-class engineering support.