[Hiring] Business Analyst 4 @Creative Information Technology, Inc.

Role Description

There is a need for a full-time Business Analyst/Change Management Analyst to support FAS DDI deliverables processing/tracking.

• Process new requests and deliverables for the MES System, design docs that come through in a timely manner.
• All deliverables must be processed, logged in, and pushed to SMEs & PMs for next steps.
• Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office.
• Support processing of MES O&M requests/deliverables.
• Must know common IT verbiage such as design docs, test plans, and work plans.
• Work directly with Vendors that provide the modules/products that make up Medicaid Enterprise System (MES).
• Must be professional with strong analytical and people management skills.
• Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross-functional project request/deliverable activities.
• Align with the Project Management Office on change management work streams and related activities.
• Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
• Complete change management requirements/tasks.
• Apply a structured methodology and lead change management activities.
• Develop strong, credible relationships with all stakeholders.
• Serve as key central IT point of contact with Change Management team.
• Ensure project deliverable documents are stored and maintained in project folders.
• Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
• Serve as a key resource for project reporting and coordination.
• Participate in all stages of the Project(s) Systems Development Life Cycle.

Qualifications

• Considerable work-related experience in an IT environment.
• Considerable work-related knowledge and experience with Change and Release Management methodologies using version control.
• Considerable work-related knowledge and experience with the Systems Development Life Cycle.
• Experience with data entry and work order processing.
• Experience with tracking and reporting; controlling processes; and managing workflow.
• Must have excellent oral and written communication and customer service skills with internal and external customers.

Preferred Qualification

• Experience in healthcare is a big plus.