[Hiring] Business Analyst @Armis

Role Description

As a business analyst, you will be responsible for Customer and Partner team analytics. You will partner with team leads and operations teams to understand needs, define KPIs, build dashboards, annual planning cycles, quota setting, and conduct in-depth analysis. You are expected to help drive data-based decisions within the departments, building on your business understanding.

• Act as the point of contact for all Customer and Partner analytics needs.
• Own and manage metrics, monitoring, forecasting, and reporting.
• Drive the analytics discussion internally with departments leadership and operations.
• Respond to and deliver ad hoc reporting requests.
• Collaborate with leaders to gather all necessary data for quarterly business reviews, business plans, and other strategic data initiatives.
• Present and explain changes in key performance indicators to key stakeholders, and provide actionable recommendations.
• Conduct deep dives into drivers of performance (renewal rates, churn, partner performance across sales cycle, etc.).
• Create, support, and maintain data models, reports, and dashboards (BI solution), by working closely with Operations and Data Engineers.
• Collaborate with cross-functional teams including Business Applications, Operations, Sales, etc.

Qualifications

• 3+ Years of data analytics
• 3+ Years of working within Revenue Ops or Business Ops (advantage CS Ops/Partner)
• Excellent knowledge of Enterprise Software business metrics and KPIs (e.g. ARR, Deal Registration, Partner Program Performance, NRR/GRR, Conversion rates, Renewal Rates, Win/Loss, Churn, etc.)
• Good knowledge of Excel & SQL
• Experience with SFDC, Gainsight and other business applications
• Experience in BI solutions (advantage - DOMO)
• Experience in Snowflake - advantage
• Experience with DBT - advantage
• Experience in the Cyber Security domain - advantage

Benefits

• Salary range guidance for this position is: $110,000 - $125,000
• The salary range listed does not include other forms of compensation or benefits (e.g. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates.