[Hiring] Associate Director, Data Quality @American Diabetes Association

Role Description

The Associate Director, Data Quality is responsible for evaluating, managing and maintaining data quality across the organization. This individual will ensure that ADA's data is accurate, consistent, and reliable by overseeing processes related to data acquisition, integration, and cleaning, while also improving data management systems and setting quality standards. They will proactively monitor, measure, analyze, execute, track and report on data quality issues. Their role involves supervising and implementing processes to guarantee quality of data used by divisions, all while maintaining security. This role includes establishing standards, analyzing issues, ensuring governance, engineering processes, defining requirements, managing storage, advocating for quality, and driving cultural change. The Associate Director will contribute to the development of strategies aimed at promoting effective data governance practices to ensure data consistency, trustworthiness, and prevent misuse.

Responsibilities

• Data Quality Assurance
  • Implement and maintain data quality standards and processes.
  • Identify and address data quality issues, ensuring data accuracy, completeness, and consistency.
  • Oversee projects related to data quality as well as assess what needs to be improved.
  • Monitor and assess the quality of data used by the organization, and data quality metrics.
  • Develop and implement data quality improvement initiatives.
  • Establish data profiling processes to discover inconsistencies and other anomalies within data, as well as data cleansing activities to improve the data quality.
  • Collaborate with divisions to develop data governance policies.
  • Implement data validation techniques and use data cleansing tools.
  • Offer data quality training.
• Data Management
  • Oversee data acquisition, integration, and cleaning processes.
  • Collaborate with data owners and stakeholders to understand data requirements and ensure data quality.
  • Develop and maintain data quality policies and procedures.
  • Advise on how quality systems are managed.
  • Uphold and enforce the six core dimensions of data quality: Completeness, Uniqueness, Timeliness, Validity, Accuracy, Consistency.
  • Support downstream business intelligence use cases and build data trust.
• Reporting and Analysis
  • Measure and report on data quality performance against approved standards.
  • Analyze data quality issues and trends to identify areas for improvement.
  • Prepare reports and presentations to communicate data quality status to stakeholders.
• System Improvement
  • Identify and recommend improvements to data management systems (CRM, data storage systems, etc.) and processes.
  • Stay up to date with industry best practices and emerging technologies related to data quality management.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Statistics, Engineering, Data Science, or a related field.
• 3 years of experience in data quality management or data governance fields.
• Proficiency in data analysis tools, database management systems, and CRM systems. Preference will be given to candidates with Salesforce and Data360 experience.
• Strong analytical, problem-solving, and communication skills.
• Understanding of data models, data warehousing, and data integration processes including data activation for marketing campaigns.
• Knowledge of SQL or data querying tools is a plus.

Benefits

• Industry competitive base pay, determined by relevant work experience, education, certifications, location, internal pay equity, etc.
• A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards.
• Generous Paid Time Off, including holidays, vacation days, personal days, and sick days.
• Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), disability & life insurance, pet insurance, and retirement savings.
• Full diabetes supply coverage through our medical benefits program.
• A focus on mental health programs and work/life balance with most employees working remote.
• Opportunity to impact the lives and well-being of millions.

Company Description

The American Diabetes Association ® (ADA) is the nation’s leading voluntary health organization fighting to end diabetes and helping people living with diabetes thrive. Since 1940, we have driven discovery and research to prevent, manage, treat, and ultimately cure diabetes. We advocate for policy changes and improved access to quality care for all people living with diabetes and/or obesity. Through the Obesity Association, a division of the ADA, we are also working to reduce the prevalence of obesity—a leading risk factor for type 2 diabetes.