[Hiring] Analyst II @EIG Services Inc

Role Description

At EMPLOYERS, technology isn't just IT overhead — it's how we get injured workers back on their feet faster and help businesses stay protected. As an Analyst II on our Digital & Data (D&D) team, you'll help turn business needs into the requirements, specifications, and tested solutions that keep that mission moving — using AI to work faster while you own the accuracy, judgment, and outcomes that matter.

You'll partner with product, business, and technical teams to shape requirements, lead UAT for releases, and support QA — using AI tools to accelerate drafting, modeling, and test creation while you validate what they produce. This role is built for someone who's curious about how AI changes work, disciplined about verifying it, and comfortable owning outcomes even when AI did some of the heavy lifting.

Qualifications

• 3–8 years of relevant experience in business/systems analysis or a related technology role.
• Insurance industry experience preferred.
• 3+ years of claims lifecycle knowledge (e.g., FNOL, adjudication, subrogation, litigation, settlement) strongly preferred.
• 3+ years of experience with claims management systems and integrated systems (e.g. ClaimsPro, Inspire, or similar) strongly preferred.
• Equivalent combinations of education and experience may be considered.

Requirements

• Experience selecting, implementing, and activating organizational software development tracking tools.
• High-level proficiency with MS Office, JIRA, and Confluence, including the ability to navigate JIRA to run Scrum ceremonies when needed.
• Ability to build and maintain dashboards to track QA and UAT progress.
• Practical experience using AI tools (e.g., Claude, Copilot, and Rovo) to support business analysis activities, such as breaking down epics, developing user stories, and automating test script creation.
• Working knowledge of AI output validation and quality assurance practices.
• Basic understanding of responsible AI use, including data privacy and security considerations when using AI tools with company or customer information.

Benefits

• Salary Range: $70,000 - $105,000 with a comprehensive benefits package.

Company Description

As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to put their ideas to work!

We offer a positive, challenging work environment combined with an opportunity to build your career as you help us grow our business in innovative and imaginative ways that are uniquely EMPLOYERS!

Headquartered in Nevada, EMPLOYERS attributes its long-standing success to its most valuable resource, our employees across the United States. We are known for the quality service and expertise we provide to our clients and the exemplary work environment we provide for our employees.

We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment.

At EMPLOYERS, you will discover an energetic environment that inspires top achievement. As "America's small business insurance specialist," we have the resources, reputation, and expanding nationwide identity to enrich your work/life and enhance your career.