[Hiring] Analyst I, Certification @LegitScript

Role Description

The Analyst is responsible for the accurate analysis and classification of assigned websites, products, and/or merchants. They use open-source intelligence, proprietary tools, and industry best practices to identify potential areas of risk or non-compliance. By identifying potentially risky, illegal, or otherwise violative activities, the Analyst contributes directly to LegitScript’s mission of making the internet and payment ecosystems safer and more transparent. They work in a fast-paced environment and are comfortable balancing competing priorities and delivering their work within deadlines.

• Analyze, assess, and/or classify certification applicants by using open-source intelligence, proprietary tools, and industry best practices, and leveraging contextual data.
• Understand and utilize the various tools and resources necessary to perform regular program tasks.
• Make quick, accurate analytical decisions based on information that is, at times, ambiguous.
• Summarize analysis findings in clear, concise written reporting.
• Submit reports, adhering to your program’s reporting standards, within strict deadlines.
• Escalate questions to appropriate colleagues using sound judgment.
• Assist with other projects and tasks when assigned to do so by the Manager.
• Assist in the maintenance of program documentation as directed by Senior Analysts and the Manager.
• Engage in behaviors aligned with LegitScript’s core values: Be Awesome, Be Open, Be Thoughtful, Be Invested.
• Exhibit a growth mindset by being open to feedback, embracing change as an opportunity.
• Conduct online background investigations of applicants, review their website content for problematic products and policies, and conduct compliance reviews to determine applicants’ eligibility for LegitScript certification.
• Regularly communicate with client(s), in coordination with Manager, via email, phone, or video conference as needed.
• Monitor billing and payment status, escalating internally when appropriate.

Qualifications

• Ability to work in a dynamic market with a continuous improvement mindset.
• Comfortable accepting feedback for overall growth.
• Excellent time management and prioritization skills.
• Ability to use good judgment and make sound independent decisions.
• Experience with large data sets (Excel and Google Sheets).
• Fantastic attention to detail.
• Problem-solving skills, as well as the ability to use good judgment and make sound independent decisions.
• Self-motivated, independent, resourceful, and curious.
• Strong interpersonal and communication skills.
• Tech-savvy.
• Well-developed ability to speak, read, comprehend, and write English.

Benefits

• Multiple Medical, Dental & Vision plans.
• 401k with company match and immediate vesting.
• Generous paid time off package and 11 paid holidays.
• And much more!