[Hiring] Analyst, Channel Operations @AG1

Role Description

We are seeking a detail-obsessed, execution-first Analyst, Channel Operations to support the marketplace portfolio at AG1: Amazon US, Amazon UK/DE, and Walmart.com. Reporting to the leader of Amazon & Marketplaces, you will own the operational backbone of these channels: the daily work that keeps listings live, inventory in stock, compliance current, and data flowing on time.

This is a hands-on operational role including:

• VTR defects
• MCF corrections
• FBA quarantine and expiry
• Disbursement issues
• NetSuite mismatches
• KYC and compliance documentation
• Permissions grants
• Listing setup
• Recurring data pulls

You are comfortable living in Seller Central and Walmart Seller Center, fluent in spreadsheets, and you close loops without being chased. You will work cross-functionally with Supply Chain, Finance, DIT, Member Experience, and Affiliate, alongside our external Amazon agency partner, and you will build institutional knowledge quickly.

The successful candidate is someone who wants to learn marketplace growth from the inside. The path from this seat runs from executing on the operational floor to owning experiments, channel analysis, and eventually a P&L of your own.

Qualifications

• 1–3+ years in e-commerce, marketplace, or retail operations; agency, rotational, or analyst-program backgrounds welcome.
• Hands-on Amazon Seller Central experience strongly preferred; Walmart Seller Center and international marketplaces (UK/DE/AU) a plus.
• Strong spreadsheet skills — pivot tables, lookups, and disciplined data hygiene — with comfort reconciling reports across multiple systems.
• Exceptional attention to detail and follow-through.
• Clear, concise written communication.
• Sound judgment on prioritization and escalation.
• Exposure to ERP or inventory systems (NetSuite or equivalent) and to fulfillment and supply chain workflows a plus.
• Genuine curiosity about marketplace growth, pricing, advertising, SEO, and testing — and the ambition to grow into it.
• Bachelor's degree in business, marketing, supply chain, or a related field.

Requirements

• Own first-pass operational triage across Amazon and Walmart: VTR, MCF corrections, mixed orders, FBA quarantine, expiry and removal orders, disbursement issues, and NetSuite mismatches.
• Manage inventory health and inbound shipments to keep us at 100% in-stock on FBA, confirm the right quantities are shipping in, and flag stock-out and overstock risk before it lands.
• Execute listing and catalog work: new SKU and pack-size setup across Amazon and Walmart, variation and content updates, and pack-out recommendations for bulk offerings.
• Own access and permissions administration across Seller Central US/UK/DE/AU and the Ads Console, including the KYC, identity documentation, and data-entry steps across accounts.
• Support compliance and documentation workstreams: EU KYC and verification, GMP certificate sourcing, supplement facts updates, and food-business documentation.
• Run recurring data pulls and exports (Tiger Tracks, AU orders, agency reporting handoffs) on a reliable cadence, with clean and consistent formatting.
• Support AE markets and affiliate and partner operations, including account connections and creator sampling programs across MCF and Levanta.
• Help execute the channel testing roadmap — build test documentation, launch A/B tests on images, video, A+ content, and SEO, and track results.
• Keep a clean record of open issues, cases, and appeals, and know when to escalate to Supply Chain, Finance, DIT, or our agency partner.
• Contribute to weekly channel reporting and highlight the trends, anomalies, and opportunities you spot in the data.

Benefits

• Competitive compensation and performance-based incentive plans.
• A 100% remote working environment (excluding Laboratory positions).
• A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team.
• A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness.
• A high-growth, dynamic environment with opportunities for your direct impact to be felt.
• Paid holidays, company-wide reset and reflect days, and unlimited PTO (based on your country of residence).
• In-person team meetups for optimal collaboration, team building and accelerating productivity.
• A work environment and culture that is based on high performance, productivity and continuous improvement.
• The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each and every day.
• Access to AG1 products and branded swag.
• Monthly telecom stipend to offset some of the costs of home internet/wifi for eligible team members.
• All other benefits and insurances as required by law, based on your specific country of residence.