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Customer Service
Virtual Administrator
@The Back Room Offshoring Inc.
[Hiring] Virtual Administrator @The Back Room Offshoring Inc.
Mar 20, 2025 - The Back Room Offshoring Inc. is hiring a remote Virtual Administrator. đź’¸ Salary: unspecified. đź“ŤLocation: Philippines.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The ideal candidate should be super organized, interested, and able to learn new online technologies quickly, handle multiple projects and administrative duties at once, and deliver high-quality work under minimal supervision.
- Provide customer service as the first point of contact
- Respond to a lot of emails and the occasional phone call
- Manage and organize email inboxes and schedule meetings
- Manage social media accounts such as LinkedIn and Facebook, appropriately directing enquiry, in future may involve writing/publishing posts
- Review daily tasks in our practice admin system, review and assign tasks to appropriate staff to keep projects moving efficiently
- New client onboarding
- NZ Companies Office administration
- Xero use including raising some invoices & credit notes, and chasing clients for unpaid fees
- Review and edit new web pages, blog posts
- Other assigned tasks to support business success
- Managing contacts, follow ups, etc.
Qualifications
- Proven experience managing detailed projects or events
- Experience with current technologies like G Suite (Gmail, Calendar, Google Docs, and Google Spreadsheets), and Microsoft tools (Excel, Word, Outlook, Zoom)
- Ability to quickly learn new technologies for example Slack, Xero, Citrix ShareFile, Right Signature, HubSpot, Calendly, FileInvite, and other such tools
- Basic proficiency with MS Excel – data entry into systems without breaking complex sheets
- Background in the accounting industry is highly preferred
- Excellent written English skills for email and instant messaging communication
- Excellent time management and organizational skills
- Self-directed and able to work with minimal supervision
Work Flexibility
- Hybrid or WFH setup option, subject to client approval
Work Schedule
- Day shift
Benefits
- HMO on your first day + Free coverage for 2 dependents on your 2nd year
- Government-mandated benefits
- 20 Annual Leave Credits
- 13th-month pay
- Birthday Leave
- Bereavement Leave
- Onsite/Hybrid employee additional benefits:
- Travel Subsidy Allowance
- Free staff house accommodation (for those within a certain distance)
- Free Shuttle service
- Free Lunch
- Free Uniform
- Perfect attendance bonus
- Additional benefits/perks to all employees
- Onboarding training
- Performance-based salary increase
- Discretionary incentives based on client or individual performance
- Monthly employee engagement
- Birthday Gift
- Weekly treats
- Christmas Hamper
- Anniversary Gift
- Opportunity to travel
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| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
unspecified
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Mar 20, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
