[Hiring] 1-60-day Collector @Orionfirst
Mar 31, 2025 - Orionfirst is hiring a remote 1-60-day Collector. 💸 Salary: starts at $20/hr plus bonus (up to $600/mo). 📍Location: USA.
Role Description
This position reports to VP, Portfolio Management and involves minimizing accounts rolling into the next delinquent category and bringing accounts to current status using superior negotiation skills, good judgment, and sound decision-making.
- Collection of delinquent payments and fees 1 – 60 days as assigned to each collector's work list
- Meet or exceed established call volume and account action requirements
- Make all appropriate efforts to meet monthly departmental goals
- Maintain the daily Work To Be Done list to include appropriate coding, detailed and understandable notes, promises to pay, and recording required follow-up dates and actions
- Collect and process payments by phone via ACH or Wire
- Establish “Promises to Pay” from customers and provide timely follow-up on broken promises
- Generate conversations with customers that lead to an understanding of their current financial situation and work with each customer to identify an acceptable resolution to cure delinquency
- Provide support to 61+ day collectors by diligently working accounts that are 1 – 60 days delinquent with the focus of keeping accounts from rolling 61+
- Review contract files to develop a full understanding of the transaction and retrieve additional contacts and contact information
- Utilize the internet and other internal search tools to search for customers/guarantors and customer business information with the goal of developing additional contacts
- Work with the Credit Department to obtain updated credit profiles and customers as needed
- Identify accounts in the 1-60-day range that require accelerated collection action and make recommendations to management for placement on the Watch List
- Provide ETBO quotes as requested (delinquent accounts only unless providing back-up to Customer Service)
- NSF Management to include reviewing, assessing fees and forwarding to the appropriate Collection Representative
- Provide back-up and support to other staff as needed
- Other duties as assigned
Qualifications
- 2 years of collection experience (commercial collections preferred)
- MS Office (Word, Excel, Outlook)
- Problem-solving skills
- Must have solid Time Management skills
- Be goal driven
Requirements
- English/Spanish Bilingual (preferred)
- Experienced using Salesforce (preferred)
- Skip tracing experience (preferred)
- Basic understanding and ability to read Credit Bureau (preferred)
- Basic understanding of Bankruptcy (preferred)
- Leasing and Loan experience a plus (preferred)
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Time Off
- Retirement
- WFH Benefit
- And More!
Company Description
Committed to the growth of our clients, Orion First appreciates the importance of its own team development. Orion’s culture is built around empowering each employee to channel their drive and exercise his or her own judgment, care, and leadership. Our employees are continually leading our industry forward through active roles throughout the industry association's various councils and committees. We work hard to provide motivated and talented individuals an opportunity to achieve their career goals. We cultivate employees that express an earnest desire to learn and grow within the organization, filling new roles as they gain experience. We are always seeking to connect with driven individuals because we know our growth and success is the result of talented, focused, and persistent hard work.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
starts at $20/hr plus bonus (up to $600/mo)
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 31, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
