[Hiring] Trade Dispute Resolutions Specialist @Vividly
Mar 01, 2025 - Vividly is hiring a remote Trade Dispute Resolutions Specialist. đź’¸ Salary: competitive salary. đź“ŤLocation: Philippines.
Role Description
The Vividly Professional Services Finance team is a newly defined pillar of Customer Experience. We are looking to drive client value by providing financial support through distributor/retailer back-up retrieval, collections, and transaction processing. We are seeking a hardworking, bright, and energetic professional to join the Customer Experience team as a Trade Dispute Resolutions Specialist!
If you're a self-starter with an entrepreneurial spirit and technical aptitude, you'll fit right in. This is an exciting opportunity to participate in and help shape our customer's journey to the Cloud. We need someone who has lived on the front lines of Small to Midsize Business (SMB) helping these companies better understand, optimize, and analyze trade spend dollars.
- Performs validation against key criteria to determine whether or not expense can be filed for repayment
- Play integral part in building disputes platform with developers
- Identify areas of improvement and make recommendations to improve the deduction dispute process
- Calculate monthly commission statements
- Assist with ad hoc analysis and reporting
- Accepts responsibility for the organizational goals by taking ownership of new and different duties and identifying new opportunities within the Customer Success - Deduction Management Services department
Qualifications
- 2+ years of experience in Trade Promotion Management including logistics claim filing
- Deductions experience is required
- Experience with TPM software is an added bonus!
- Technical prowess with SaaS products preferred, including Excel, PowerPoint, G-Suite
- Experience working in a start-up and comfortable with change
- Impeccable oral and written communication skills
- Eager to learn and fosters a desire to serve customers and create win-win partnerships
- A GSD attitude and the willingness to change processes and methods as we evolve
Requirements
- Has held a job in PST, MST, EST timezones for 1-2 years
- Proficiently writes, reads, speaks English
- Experience working in a start-up and comfortable with change
- CPG Industry experience is required
- 2+ years experience with dispute resolution
Benefits
- Competitive Salary: We ensure our compensation packages are attractive and commensurate with industry standards.
- Remote Employment: Work anywhere in the Philippines, as long as you have a good internet connection.
- Remote Setup Support: Receive a one-time reimbursement for remote work essentials like keyboards, mice, headphones, etc., to enhance your productivity.
- Technology Tools: A company-provided laptop and the option to expense a second monitor to create your ideal workstation.
- Healthcare Coverage: We cover 100% of employee healthcare costs, ensuring your well-being is our priority (note: dependents' coverage is the responsibility of the employee).
- Wellness Reimbursement: Monthly reimbursement for wellness-related expenses, including gym memberships, outdoor activity gear, self-care treatments, and more.
- Referral Incentives: Earn referral bonuses for successful referrals to our open positions.
- Cultural Engagement: Participate in diverse culture-building events, many of which include reimbursements, such as Lunch & Learns, Costume Contests, Gameshow Competitions, Chocolate Making workshops, and more.
- Opportunities for Growth: We are a quickly growing startup and you can grow your professional career with us through various opportunities for professional growth!
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| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
competitive salary
|
Remote
Location
Philippines
|
|
Job Type
full-time
|
Posted
Mar 01, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
