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Customer Service
Service Delivery Coordinator
@Vero Networks
[Hiring] Service Delivery Coordinator @Vero Networks
Apr 04, 2025 - Vero Networks is hiring a remote Service Delivery Coordinator. đź’¸ Salary: $21 - $26/hr. đź“ŤLocation: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Service Delivery Coordinator will perform the day-to-day functions associated with order implementation. Responsible for the administration and coordination of customer orders from order onboarding through installation with frequent customer interaction. Is accountable for individual results and impact on team.
- Responsible for onboarding customer orders through scheduling, installation, and completion.
- Responsible for both inbound and outbound consistent customer interactions using phone, SMS, and email related to scheduling installs.
- Coordinates the creation of work schedules and maintains active work planning through use of company systems and related work tracking methods.
- Navigate through multiple systems to track and monitor orders.
- Interface with various levels of internal departments, Contractors and other functional groups to ensure orders flow appropriately.
- Project coordination with different levels of management.
- Regular, consistent, and punctual attendance. Must be able to work variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned by Management.
Qualifications
- 2 years Customer service or equivalent experience in related field.
- Strong Communication and Organizational Skills.
- Ability to multitask at a high level.
- Ability to stay focused, be self-motivated and driven.
- Ability to work independently without constant supervision.
Requirements
- The primary responsibility is to complete assigned tasks and projects effectively and within deadlines, maintaining the same quality standards as if they were working in an office.
- Remote workers must ensure they meet or exceed productivity expectations while balancing the potential challenges of working from home, such as personal distractions or technical issues.
Benefits
- Paid Life Insurance
- Paid Time Off
- Paid Holidays
- 401k with Match
- 3 medical plans to choose from
- Dental and Vision Coverage offered
- Pay DOE: $21 - $26/hr
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
đź’¸
$21 - $26/hr
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
