Senior Energy Market Analyst @Energy Exemplar

[Hiring] Senior Energy Market Analyst @Energy Exemplar

Apr 10, 2025 - Energy Exemplar is hiring a remote Senior Energy Market Analyst. 💸 Salary: unspecified. 📍Location: Australia.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Energy Exemplar is seeking a confident, self-motivated, and professional person for the role of Senior Energy Market Analyst in our Support Team. The role is primarily responsible for delivering an outstanding customer experience and product support for existing and new clients to ensure the product is being used effectively and to promote customer retention.

  • Learn our software to an advanced level.
  • Provide technical support to customers and track support cases from start to finish.
  • Work with clients to resolve issues related to our Cloud offerings and our Desktop version.
  • Collaborate with Cloud Developers and Engine/GUI Developers to ensure issues are resolved and development requests are properly documented.
  • Provide onsite and web-based trainings to existing and potential clients.
  • Maintain and update training materials.
  • Compose articles and produce videos to educate clients and to market our software.
  • Construct tools and examples that clients can utilize to use our software more effectively.
  • Assist in maintaining software user documentation and help platforms.
  • Maintain a high level of power market knowledge, news, trends, and developments.
  • Communicate market trends and customer requirements with the development team as needed.
  • Assist Account Management with retention calls and visits with clients.
  • Assist in preparation and presentations for energy-related tradeshows and conferences.
  • Travel to client sites as required.

Qualifications

  • 5 years of full-time relevant work experience
  • Strong analytical and problem-solving skills with the ability to research and learn new techniques.
  • Ability to articulate the business problem to be analyzed, quickly identify the critical elements of the problem, achieve a high-quality answer in a timely fashion, and synthesize answers to resonate with decision makers.
  • Excellent communication skills, including strong verbal, presentation, and technical writing abilities.
  • Team player, with the ability to be a self-starter and work independently as needed.
  • Knowledge of fundamental energy market analysis, capacity markets, environmental markets, demand side management/energy efficiency, electric utility resource planning approaches.
  • Demonstrated working knowledge of power plant operations, electricity, and gas markets.
  • Experience with computer and database management languages such as VBA, Python, and SQL.
  • Working knowledge of the Microsoft Office suite (Excel, PowerPoint, Word, etc.)
  • Master’s degree: Electrical Engineering, Mechanical Engineering, or related field
  • Degree or certificate specializing in Power Markets.
  • Experience with power market production cost and expansion planning models.

Desired but not required

  • 2 – 3 years PLEXOS experience

Company Description

Energy Exemplar’s PLEXOS® modeling and simulation software is trusted by innovative organizations across the globe. Our mission is empowering transformative energy decisions. We believe in empowering our people by offering flexibility in how, when, and where they work, which has fueled significant growth over the years.

  • Finalist for the 2024 Reuters Global Energy Transition Awards in the 'Technologies of Change' category
  • Finalist for the 2024 Go:Tech Awards in the 'Most Innovative Use of Technology’ category
  • 2022 USEA/USAID Corporate Volunteer of the Year
  • 2022 Impact Award Winner for our impact on the energy industry and the current energy transition

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Before You Apply
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📍 Be aware of the location restriction for this remote position: Australia
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Senior Energy Market Analyst @Energy Exemplar
Customer Service
Salary đź’¸ unspecified
Remote Location
Australia
Job Type full-time
Posted Apr 10, 2025
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️
📍 Be aware of the location restriction for this remote position: Australia
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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