[Hiring] Senior Associate, Provider Success @Stellar Health
Mar 17, 2025 - Stellar Health is hiring a remote Senior Associate, Provider Success. 💸 Salary: $100,000-120,000. 📍Location: USA.
Role Description
The Provider Success Team works directly with primary care providers and Medical Groups who have opted into the Stellar Health Program. Senior Provider Success Associates focus on driving engagement and performance outcomes with stakeholders. Senior Associates work directly with practice staff and Medical Groups to ensure they are completing critical actions for patients both within the Stellar app and also for other aspects of the Stellar Program. This role requires that you act as a trusted, strategic partner to various end users, helping them prioritize across multiple workflows.
- Work with a slate of Medical Groups and the providers, practice managers, and care team staff members who work at a Group to integrate the Stellar Health platform into a Group’s day to day workflows.
- Work with Provider Implementations to ensure a group is effectively onboarded and bought-in to the Stellar Program.
- Use analytical tools and qualitative insights to assess practice performance over time and guide improvement on specific goals.
- Partner closely with account management counterparts to align provider performance with key customer success metrics.
- Translate in-depth understanding of provider and practice staff needs into critical insights for product development.
- Design strategies to help get different types of providers to engage more successfully with Stellar and deliver better outcomes.
- Develop internal operational best practices for practice performance management.
- Act as a Stellar Ambassador with clients and with other healthcare stakeholders.
Qualifications
- At least 3+ years of professional experience in a healthcare oriented field.
- Prior experience in relationship management, sales, or customer success.
- Drive to succeed - sees problems and barriers as opportunities.
- Great interpersonal skills - communicates value clearly and persuasively.
- Ability to build relationships and influence behaviors.
- Ability to think strategically and critically to solve tough problems.
- Can glean insights and make decisions based on data.
- Advanced Excel skills.
- Prior experience with GSuite or Office365 is required.
Requirements
- You get things done and you love working in a dynamic environment; we move quickly and we need a teammate who will too.
- You thrive on helping others and owning successful outcomes.
- You are a team player and understand collaboration and accountability are key.
- You understand, appreciate and enjoy responsibility.
- You are excited by a challenge - you love solving tough problems and getting to the win.
Pay
The salary range for this role is $100,000-120,000 and will be eligible for performance based variable compensation. Where a new hire falls within this range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Stellar's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Stellar rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time. Stellar reserves the right to change our compensation bands at any time.
Benefits
- Medical, Dental and Vision Benefits.
- Unlimited PTO.
- Universal Paid Family Leave.
- Company sponsored One Medical memberships and Citibike memberships.
- Medical Travel Benefits.
- A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations.
- Stock Options & a 401k matching program.
- Career development opportunities like Manager Training, coaching, and an internal mobility program.
- A broad calendar of company sponsored social events that for our in-office and remote employees.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$100,000-120,000
|
Remote
Location
USA
|
|
Job Type
full-time
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Posted
Mar 17, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
