[Hiring] Sales Support Specialist @Skillsoft
Apr 08, 2025 - Skillsoft is hiring a remote Sales Support Specialist. 💸 Salary: unspecified. 📍Location: India.
Role Description
The primary role of the Sales Support Specialist is supporting the Inside and Field Sales organization while focusing on providing exceptional customer experiences to Global Knowledge clients. This position is responsible and accountable for the order to invoice process with a commitment to delivering operational excellence. This individual will work closely with Leadership, Sales, Partners and Vendors and Internal departments regarding various program processes, end to end order process and procedures, training schedules, account maintenance, data validation and relationship management.
- Documenting and understanding the order management processes for various customer enrollments and prepay purchases.
- Processing new orders for enrollments or events.
- Identifying and implementing process enhancements and automation to improve efficiency.
- Verifying customer information and maintaining an audit trail of the order management process to ensure data integrity.
- Coordinating with Sales and other departments to resolve order processing and ensuring compliance with contractual terms.
- Month-end reporting, analyzing sales data, and providing necessary documentation for audits.
- Other projects as needed.
Qualifications
- A minimum of two years of customer or sales support experience is required, with a preference for those having a background in training or professional services.
- Minimum two (2) years of experience working with sales channels.
- Excellent communication skills (oral and written).
- Strong organizational skills and abilities.
- Proficient in MS Word and Excel.
- Proficient in researching, writing, editing, and proofreading.
Requirements
- Experience with major ERP systems (Microsoft, Oracle, SAP, etc.) is desirable.
Company Description
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
- Partner to thousands of leading global organizations, including many Fortune 500 companies.
- Features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform.
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| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
India
|
|
Job Type
full-time
|
Posted
Apr 08, 2025
|
| 📍 | Be aware of the location restriction for this remote position: India |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
