Registration Coordinator @American College of Education

[Hiring] Registration Coordinator @American College of Education

Apr 07, 2025 - American College of Education is hiring a remote Registration Coordinator. đź’¸ Salary: $19.23 per hour plus annual bonus. đź“ŤLocation: USA.

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Role Description

As the Registration Coordinator (RC), you are responsible for managing the Registration inbox, standardized communications, transcript ordering, deferments, and enrollment verifications. Additionally, you enroll all new students into the first course for the program, process change of start dates and cancellations. You ensure all student transcript orders are processed accurately and in a timely fashion. You are responsible for maintenance and integrity of student records, and for providing excellent customer service.

Qualifications

  • Bachelor's degree from an accredited college or university preferred, or an associate degree plus 2 years of administrative work.
  • 2 years of direct work experience with a college registration department preferred.
  • Proficient in Campus Nexus Student Information System is preferred.
  • Must be able to maintain a high level of sensitivity and commitment to the needs of diverse populations.
  • Must be able to multitask in a high stress, fast-paced environment while continuing to maintain a stellar customer service relationship.
  • Work experience in an online environment with knowledge of state and federal regulations to include enrollment policies and procedures is preferred.
  • Proficient in Microsoft products such as Word, Excel, and PowerPoint.

Requirements

  • Demonstrates self-reliance by meeting/exceeding workflow needs.
  • Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
  • Follows established processes as outlined by organization and leadership.
  • Capable, and adapts as needed, to work under pressure and meet tight deadlines.
  • Proven ability to work independently with limited supervision and with other department personnel.
  • Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
  • Must have exceptional communication, organization, and time management skills.
  • Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems.
  • Must be collaborative in driving decisions and a team-player.
  • Strong analytical and problem-solving skills with a high attention to detail.
  • Builds and maintains student satisfaction by recognizing and anticipating student needs.

Benefits

  • Medical, dental, & vision Insurance
  • HSA and FSA options
  • Paid parental leave
  • Paid volunteer time
  • Tuition reimbursement & reduction programs
  • Generous PTO
  • 401k and employer match
  • Full-service wellness and EAP program
  • Employee recognition and awards programs
  • Employer paid life & AD&D insurance
  • Short-term disability
  • Employer paid long-term disability
  • And more…

Day to Day Responsibilities

  • Ensures college policies and FERPA regulations are adhered to in processing student information.
  • Prepares required registration reports, as requested.
  • Schedules all new students for first course, and processes change of starts and cancellations for new students.
  • Processes all student transcript requests accurately and in a timely manner.
  • Completes deferment form requests and enrollment verification letters.
  • Collaborates with administrators and other staff to ensure student support and satisfaction.
  • Assists with initiatives in improving efficiency using technology and creativity.
  • Communicates with students and staff as needed.

Commitment to Culture

At American College of Education, we’re all about building a one-of-a-kind, supportive community where everyone—students, faculty, and staff—can thrive. Guided by our mission and values, we focus on everything from innovative curriculum design to personalized instruction and student support to intentional planning, inclusive initiatives, and strategic resource allocation. We’re dedicated to creating an environment that celebrates freedom of expression, diversity of thought, open dialogue, and mutual respect. We believe in fostering a sense of belonging and wellness so that every member of our ACE family feels empowered, valued, and ready to reach their full potential. Together, we’re creating a vibrant, resilient, and connected learning community where everyone matters.

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đź“Ť Be aware of the location restriction for this remote position: USA
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Registration Coordinator @American College of Education
Customer Service
Salary đź’¸ $19.23 per hour plus annual bonus
Remote Location
USA
Job Type full-time
Posted Apr 07, 2025
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