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Customer Service
Peer Support
@Affect Therapeutics
[Hiring] Peer Support @Affect Therapeutics
Mar 05, 2025 - Affect Therapeutics is hiring a remote Peer Support. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Peer Support Specialist at Affect Therapeutics plays a vital role in empowering and supporting members on their recovery journey from substance use disorder. In this role, you will collaborate closely with our clinical team to provide non-clinical, person-centered support, offering individualized guidance, mentorship, and resources to members.
Your lived experience, empathy, and commitment to recovery will be key in helping members navigate challenges, build resilience, and stay engaged in their treatment.
- Provide direct peer support to members in your state(s) through one-on-one and group sessions, fostering a sense of community, building self-esteem, and reinforcing long-term recovery.
- Assist members in navigating barriers to treatment, accessing community resources, and developing self-sufficiency skills.
- Offer guidance on wellness management, recovery strategies, and overcoming negative self-talk while serving as a mentor and role model.
- Plan, develop, and lead peer support groups that empower members and encourage positive behavioral changes.
- Maintain thorough documentation of all member interactions within 24 hours, ensuring adherence to HIPAA, 42 CFR Part 2, and all confidentiality regulations.
- Work closely with Affect’s clinical team to enhance treatment effectiveness, sharing insights and feedback to improve member outcomes.
- Provide encouragement and support during crises, helping members navigate challenges and stay focused on their recovery goals.
- Engage in ongoing training and development opportunities to maintain certification and stay updated on best practices in peer support.
- Work to meet billable hour targets as set forth by management for Peer Support Specialist offerings.
Qualifications
- Active & verifiable Oregon (Peer Support Specialist) and Washington State (Certified Peer Counselor) Peer Support Certifications.
- Actively enrolled as an Oregon Medicaid provider.
- High school diploma required; a Bachelor’s or Master’s degree in social work, psychology, counseling, or a related field is preferred.
- At least 2 years of experience providing peer support, case management, or advocacy services to individuals with substance use disorder or related conditions, including crisis management interventions.
- Ability to maintain a calm and professional demeanor during all member interactions.
- Familiarity with evidence-based practices in substance use disorder treatment and available community resources.
- Strong ability to effectively engage with members, families, and professionals through clear and compassionate communication.
- Excellent writing, presentation, and analytical abilities.
- Detail-oriented with the ability to manage multiple priorities in a fast-paced, evolving environment.
- Dedicated to maintaining a high ethical standard in all aspects of the role.
- A quiet, private, and dedicated home office with a door for HIPAA-compliant conversations and a reliable internet connection.
- Enthusiasm about working for a small early-stage company.
- High comfort level with technology, including EMR software, email, Slack, and mobile apps (e.g., Google Suite).
Requirements
- The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
- These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities; these are made on a case-by-case basis.
- While performing the responsibilities of the role, the employee is required to talk and hear.
- The employee is often required to sit and use his or her hands and fingers.
- The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
- Vision abilities required by this job include close vision.
- This position is subject to a background check for any convictions directly related to its duties and responsibilities.
- We will consider for employment all qualified applicants with arrest and conviction records, and will assess the details of any criminal conviction in a manner consistent with applicable law.
- No background check will be conducted unless and until a conditional offer of employment has been made to an applicant.
Benefits
- Comprehensive medical benefits
- Paid vacation
- Remote work
- Company social events
- Professional development and growth opportunities at a quickly growing startup for a massive societal problem.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 05, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
