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Patient Accounting Representative II
@UKH University of Kansas Hospital Authority
[Hiring] Patient Accounting Representative II @UKH University of Kansas Hospital Authority
Mar 24, 2025 - UKH University of Kansas Hospital Authority is hiring a remote Patient Accounting Representative II. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Patient Accounting Representative II is responsible for functions within assigned Patient Financial Services (PFS) department.
- Responsible for accurate and timely action on accounts as it relates to specific responsibilities.
- Complies with governmental and managed care rules and regulations.
- Meets department goals as well as productivity and quality standards.
- Attends and actively participates in training and education.
- Reviews Research related charges, directing charges to the proper responsible financial payer source.
- Applies billing rules to research related charges billable to third-party health insurance payers based on CMS Claims Processing guidelines for Research Services.
- Invoices study billable services to the correct study and applies the standard applicable discount.
- Assists Study teams and the CTO in understanding of monthly invoices, answering questions and making corrections of any identified errors.
- Follows up with Study Groups on outstanding study related billing and balances owed by the study.
- Assists with traditional follow up for Claims handled in the "normal" insurance billing/follow-up processes for Standard of Care services billed.
- Receives and resolves patient billing questions and complaints in a compassionate, courteous, professional and timely manner.
- Takes actions to resolve issues such as changing insurance, re-filing claims, calling insurance companies or answering questions.
- Documents actions taken as directed by department policy.
- Works closely with collection agencies to assure that they receive updated information on accounts.
- Provides input and assists with implementing departmental planning and process improvements.
- Demonstrates the ability to effectively communicate with patients and insurance companies regarding sensitive financial matters.
- Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
Qualifications
- High School Graduate
- 1 or more years of experience in customer service, claims processing, corrections, or billing.
Requirements
- Associates Degree in a related field of study from an accredited college or university (preferred).
- 1 or more years of experience in Epic (preferred).
Company Description
As part of the region’s premier academic medical center, The University of Kansas Health System in Kansas City is a world-class healthcare provider and destination for complex care and diagnosis.
- Driven by our commitment to service, continuous improvement and to the highest degree of excellence.
- Collaboration between physicians, nurses, researchers, educators and other professionals who share their expertise leads to exciting discoveries and life-changing treatments for the people we serve.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 24, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
