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Customer Service
Operations Specialist
@Simpleclosure
[Hiring] Operations Specialist @Simpleclosure
Apr 05, 2025 - Simpleclosure is hiring a remote Operations Specialist. 💸 Salary: $65,000 - $75,000. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves serving as the primary point of contact for clients during the business shutdown process.
- Introduce clients to their personalized shutdown plans
- Guide clients through the dissolution process and address their queries
- Capture, document, and optimize processes to enhance operational efficiency and client satisfaction
- Collaborate closely with internal teams for smooth operations and timely resolution of client issues
- Utilize Slack, Google Suite, Notion, and other remote tools for efficient communication and documentation
- Cultivate an understanding of services, processes, and legal requirements related to shutting down
- Provide exceptional customer service with empathy and professionalism
- Assist clients in gathering necessary documentation and information
- Ensure accurate and timely updates to clients regarding their progress
- Maintain organized and accurate records of all company dissolution activities
- Coordinate with external parties to ensure compliance with applicable laws and regulations
- Proactively identify opportunities to improve internal processes and workflows
Qualifications
- Bachelor’s degree
- Start-up experience preferred
- Ability to multitask and follow through on projects
- Excellent written and spoken English communication skills
- Exceptional problem-solving and interpersonal skills
- Experience in operations, legal, or accounting a plus
Benefits
- Compensation: $65,000 - $75,000 (depending on experience)
- Unlimited PTO
- Competitive equity package
- Employer Covered Medical Benefits
- Remote work
- In-person team retreat
Company Description
SimpleClosure is a California based, venture backed company aiming to simplify the complex task of shutting down a business.
- Tailor-made for startups: bootstrapped and venture-backed companies
- Handles all closure-related tasks, including state paperwork, board resolutions, and investor distributions
- Expertise in streamlining the process and making the dissolution as smooth as possible for customers
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
$65,000 - $75,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
