[Hiring] Operations Safety Analyst @Gaggle Net, Inc.

Apr 09, 2025 - Gaggle Net, Inc. is hiring a remote Operations Safety Analyst. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This position requires focus and dedication to make quick and accurate decisions on repetitive work.

Reviewing and analyzing student activity to identify a need for intervention related to student safety or well-being while maintaining quality and efficiency goals.
Communicating with designated emergency contacts at school districts to relay important information.
Fielding phone calls and emails from customers about student incidents in a responsive, resourceful, and professional manner.
Applying sound judgment and knowledge from previous related experience to make the best decisions to keep students safe.
Recording and maintaining concise notes regarding each incident in Salesforce CRM.
Identifying trends, utilizing research to make decisions, and collaborating with other Operations Analysts to make recommendations for decision strategy.
Working closely with department leadership to develop processes and procedures to reach company goals.
Auditing decisions made by others with a focus on accuracy and efficiency to improve the quality of decisions made on the team.
Operating as a single contributor on a team with a high level of ownership of individual outcomes.

Qualifications

Experience using a variety of desktop and web-based applications, including Salesforce, Service Cloud, Slack, and Sling.
Experience in crisis management, child advocacy, content moderation, or a related field or degree.
A strong comfort level in communicating sensitive information through email, text, and phone.
The ability to stay focused on the same task for long uninterrupted periods.
A passion for reading and excellent reading comprehension.
Confidence to operate independently and autonomously within a virtual team environment.
A high degree of ownership of individual outcomes and contribution to department and company goals.
A passion for continuous improvement and a willingness to manage change with grace.
Fluency in Spanish is a plus.

Requirements

This is a work-from-home position; a reliable high-speed connection and a private, dedicated work area are required.
Ability to view content of a sensitive nature, including exposure to graphic content.
This role requires sedentary and/or light-duty office work as well as high visual acuity.
Ability to work for up to ten hours a day while looking at a computer screen.
This team operates 24/7; work days may require flexibility and extended hours.
The ability to reach expectations and manage work-life balance with minimal supervision.

Benefits

Remote-first company; team works together across all 50 US states.
PPO and HDHP health insurance plans through BCBS of Illinois, including treatment for fertility and mental health resources.
Dental insurance (including orthodontia) through Guardian.
Vision insurance through BCBS/EyeMed.
HSA, FSA, LPFSA, and DCFSA available, with a $500 annual company contribution.
401(k) plan with immediate vesting and a 4% company contribution with each paycheck.
Employee Assistance Program through Paychex and Guardian (includes financial and legal assistance).
Flexible PTO.
Generous paid leave plans, up to 90 days.
Pet Insurance Discount Program.
Fun perks such as team recognition programs, holiday gifts and bonuses, company retreats, raffles, and fantasy football leagues.

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Operations Safety Analyst @Gaggle Net, Inc.

Customer Service

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Apr 09, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.