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Customer Service
Onboarding Specialist
@ExactCare Pharmacy, LLC
[Hiring] Onboarding Specialist @ExactCare Pharmacy, LLC
Mar 22, 2025 - ExactCare Pharmacy, LLC is hiring a remote Onboarding Specialist. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
ExactCare is seeking an Onboarding Specialist to grow our patient base throughout the United States by promoting and educating patients on our medication management solutions.
- Conduct phone-based medication assessments and register patients for our services.
- Build relationships with patients through exceptional customer service and strong education of ExactCare solutions.
- Act as a go-between for the patient and their ExactCare pharmacy team.
- Function in a support role for the completion of MTM services.
- Schedule medication and health reviews.
- Conduct patient follow-up calls.
- Provide necessary resources to successfully execute responsibilities.
- Foster a high-performing environment driven by Core Values and commitment to Patient Promise.
Qualifications
- Excellent problem-solving ability.
- Energetic and compassionate phone skills required.
- Highly motivational with persuasion skills.
- Team-oriented with the ability to help others succeed.
- Very organized with strong attention to detail.
- Excellent multitasking abilities.
- Self-starter with little to no supervision needed.
- Excellent communication skills; oral, written, facilitation, and presentation.
- Proficient in MS Office suite.
- Passion to help people and enrich their lives.
Requirements
- Certified Pharmacy Technician is preferred.
- Home Internet with at least 15 Mbps download and 6 Mbps upload.
- Ability to work Monday through Friday 11:30am to 8pm EST.
- Up to one Saturday each month.
- Must be in your current role for at least 6 months.
- Must have gone through the training sessions and actively completing assessments.
Benefits
- Comprehensive benefit package for full-time employees including medical/dental/vision.
- Flexible spending.
- Company-paid life insurance and short-term disability.
- Voluntary benefits.
- 401(k).
- Paid Time Off and paid holidays.
- Medical, dental, and vision coverage effective 1st of the month following date of hire.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 22, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
