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Mandarin Interpreter @Future Group

[Hiring] Mandarin Interpreter @Future Group

Feb 27, 2025 - Future Group is hiring a remote Mandarin Interpreter. đź’¸ Salary: unspecified. đź“ŤLocation: Egypt.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves providing accurate communication between non-English and English speakers during calls as an Over-the-Phone Interpreter (OPI) / Video Remote Interpreter (VRI).

  • Answer calls in a professional manner, acting according to the Interpreter's code of conduct.
  • Be always prepared to take notes during a call.
  • Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical).
  • Render all messages accurately and completely, without adding, omitting, or substituting.
  • Provide the highest level of customer service during interpreting.
  • Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message.
  • Apply standards of practice.
  • Go into internal professional training.
  • Be eager to get new professional certifications.
  • Communicate and report to your team leader.
  • Comply with dress code requirements for video remote interpreting.

Qualifications

  • Fluent in source language (English) and Native in target language "Mandarin".
  • 1+ years of over the telephone interpretation experience in a well-known interpretation company.
  • Good knowledge of medical terminology.
  • Awareness in legal terminology is a plus.
  • International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
  • High school diploma in your native language.
  • High emotional intelligence and tolerance to different cultures.
  • High level of communication, listening, note-taking, and memory retention skills.

Requirements

  • Dedicated high-speed, private, and secured internet connection.
  • Minimum download speed 20 Mbps (megabits per second).
  • Minimum upload speed 10 Mbps (megabits per second).
  • Wired Internet, Ethernet Port (Wi-Fi is not allowed).
  • Minimum Windows 10 operating system.
  • Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior.
  • 8 GB RAM memory minimum.
  • Single device (computer or laptop) which can run required systems (no external devices, such as cell phones or tablets, are permitted).
  • External monitors and connectors (if applicable).
  • Computers must operate in “High Performance” mode, not “balanced” or “power saver”.
  • Power adapter plugged in and not operating on battery.
  • Chromebook is not allowed.
  • Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones).
  • The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed.

Benefits

  • Fully remote position with a clear schedule.
  • Full-time or part-time position (business and weekend hours).
  • Immediate availability to start working after onboarding.
  • Internal Certified training.
  • Monthly fee payments.
  • Contract type of employment.

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đź“Ť Be aware of the location restriction for this remote position: Egypt
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Mandarin Interpreter @Future Group
Customer Service
Salary đź’¸ unspecified
Remote Location
Egypt
Job Type full-time
Posted Feb 27, 2025
Apply for this position Unlock 54,748 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Egypt
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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