[Hiring] KYC Onboarding Operations Analyst @Airwallex
Mar 25, 2025 - Airwallex is hiring a remote KYC Onboarding Operations Analyst. 💸 Salary: unspecified. 📍Location: USA.
Role Description
An exciting opportunity has come up within our U.S. Know Your Customer (KYC) Operations Team. Our KYC Operations team is one of the most critical teams at Airwallex. You will be one of the first points of contact for our new potential customers, assisting them with their applications in order to open an Airwallex account. You’ll be responsible for performing the required KYC screenings on customers, documenting the information obtained on the clients as required by U.S. KYC regulations.
This role can be remotely based in the U.S. or our San Francisco office, preferably in PST.
- Liaising with customers via email and Slack to ensure they have a smooth onboarding experience
- Collecting key information (data entry) and helping execute our global operations processes
- Supporting our KYC analysts with subject matter expertise and escalations support
- Managing and executing our Quality Assurance (QA) program
Qualifications
- 2+ years of experience in Operations
- AML/KYC knowledge & experience
- Excellent focus on attention to detail with the ability to identify quality gaps and clearly provide feedback and coaching to individuals
- A knack for identifying process improvement opportunities and an ability to proactively share feedback and ideas with management to help drive change
- The willingness to learn new Compliance processes and develop skills at a fast pace
- Proficiency with Microsoft Excel/ Google spreadsheets, bonus if you are comfortable with the occasional SQL query!
Equal Opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
