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Customer Service
Home-Based Hotel Reservationist
@Truescale Marketing
[Hiring] Home-Based Hotel Reservationist @Truescale Marketing
Mar 16, 2025 - Truescale Marketing is hiring a remote Home-Based Hotel Reservationist. 💸 Salary: competitive salary based on experience. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
- Coordinate and schedule appointments, meetings, and travel arrangements for executives and clients. Ensure calendars are up-to-date and free of scheduling conflicts.
- Accurately enter and update client information, travel details, and logistical data into our systems. Ensure all records are kept up-to-date and easily accessible.
- Provide top-tier customer service via email, phone, and chat. Assist clients with inquiries about their travel itineraries, changes to bookings, and other related services.
- Help clients with simple travel-related tasks such as booking accommodations, flights, car rentals, and suggesting dining or leisure options based on preferences.
- Prepare and send clients the necessary travel documentation, including itineraries, tickets, confirmation emails, and other related materials.
- Address customer concerns or issues promptly and professionally, ensuring the client’s experience remains positive and smooth.
- Assist with day-to-day administrative tasks, such as preparing reports, organizing meetings, and managing internal communications between teams.
- Check in with clients post-trip to gather feedback on their experience and assist with any follow-up needs or changes for future trips.
Qualifications
- Experience in administrative, assistant, or customer service roles. Experience with travel-related tasks or data entry is a plus.
- Proficiency with office software (Microsoft Office, Google Suite) and familiarity with customer service platforms, project management tools, and databases.
- Strong ability to manage multiple tasks simultaneously with a keen attention to detail.
- Clear and professional written and verbal communication. Ability to effectively communicate with clients and team members across various platforms.
- Ability to think on your feet and resolve issues efficiently and professionally.
- A passion for providing exceptional service and going above and beyond to meet client needs.
- Previous remote work experience is preferred, with the ability to manage your time and tasks independently.
Requirements
- Entry Level
Benefits
- Competitive salary based on experience.
- Enjoy the benefits of working remotely with flexible hours to support work-life balance.
- Opportunity to grow within a dynamic company and take on new responsibilities.
- Ongoing professional development and training to help you succeed in your role.
- Be part of a supportive, remote team that values communication, teamwork, and innovation.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
competitive salary based on experience
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 16, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
