Healthcare Engagement Coordinator @Vesta Healthcare

[Hiring] Healthcare Engagement Coordinator @Vesta Healthcare

Mar 21, 2025 - Vesta Healthcare is hiring a remote Healthcare Engagement Coordinator. 💸 Salary: $20 per hour based on experience. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves coordinating and managing virtual patient appointments while ensuring optimal clinical outcomes.

Coordinate, schedule, confirm and manage virtual patient appointments
Handle cancellations and resolve scheduling conflicts as they occur
Train patients in using and troubleshooting tech issues pertaining to video calls
Ensure smooth patient flow by providing education during scheduling/confirming
Communicate with the patient and their care team through various channels (calls, text, chat, etc.)
Maintain a positive, empathetic and professional attitude at all times
Document all interactions with the patient and family within our proprietary system and our EHR
Manage tasks for patients as needed (i.e. schedule appointments, collect consent, send documents, etc.)
Perform other duties as required or assigned
Data entry within operating dashboards, reporting and workflow platforms
Ensure Data Quality and Accuracy

Qualifications

Fluency in English and Russian (required)
2+ years of experience working in a healthcare setting (required)
2+ years experience helping to coordinate care and services for members of a fragile population (required)
Experience communicating with patients via phone/telehealth (required)
Knowledge and understanding of chronic care management processes (required)
A customer service mindset for both internal and external customers (required)
Experience with documenting in electronic medical records (required)
A love for the elderly and ensuring they remain healthy at home
Ability to multitask
Ability to perform duties as assigned or requested
Comfortable in a dynamic and always evolving startup environment

Benefits

Competitive health, dental, and vision insurance options with costs partially subsidized by us
Generous Paid Time Off (Vacation, Sick, and Personal Days)
~12 paid holidays per calendar year
401k plus company match
One time reimbursement to set up your home office
Monthly reimbursement for internet or other home office expenses
Monthly health & wellness reimbursement (gym memberships, online health classes, etc.)
Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
Pre-tax options for healthcare, dependent care, and transit expenses
Employee Assistance Program
Mental Health Benefits through Spring Health
Optional Insurance Add Ons (Accident, Critical Illness, Hospital, Legal, Identity Theft, Pet Insurance)
Internal social recognition platform
A company-provided work computer to perform duties efficiently

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Healthcare Engagement Coordinator @Vesta Healthcare

Customer Service

Salary 💸 $20 per hour based on experience	Remote Location USA
Job Type full-time	Posted Mar 21, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.