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Follow Up Specialist @Lot Squared Development

[Hiring] Follow Up Specialist @Lot Squared Development

Feb 27, 2025 - Lot Squared Development is hiring a remote Follow Up Specialist. 💸 Salary: competitive hourly rate. 📍Location: Latin America (LATAM), USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are seeking a Follow-up Specialist to re-energize and nurture existing leads across our residential real estate acquisition portfolio. The ideal candidate will bring strong communication skills, a professional demeanor, and the ability to effectively engage potential homebuyers through systematic follow-up processes.

  • Contact and re-engage cold leads
  • Qualify prospects and create warm handoffs to Sales Lead Managers
  • Maintain consistent follow-up schedules
  • Document interactions effectively
  • Communicate professionally with diverse clientele across the DC, Virginia, and Maryland markets

Key Responsibilities

  • Lead Follow-up and Nurturing
    • Execute systematic follow-up campaigns for cold leads for DC Homebuyer
    • Maintain detailed contact records and interaction history in our CRM
    • Identify and prioritize high-potential leads for Sales Lead Manager handoff
    • Build and maintain relationships with prospects through regular communication
    • Implement proven scripts and communication strategies for lead reactivation
  • Communication and Documentation
    • Conduct professional phone conversations with potential homebuyers
    • Document all lead interactions and status updates in our CRM system
    • Provide regular reports on lead engagement metrics and conversion rates
    • Maintain organized records of all prospect communications
    • Create detailed notes for Sales Lead Managers during handoff
  • Lead Qualification and Management
    • Screen and qualify leads based on established criteria
    • Update lead status and categorization in our database
    • Track follow-up schedules and maintain consistent contact intervals
    • Identify buyer needs, preferences, and story to determine appropriate next steps
    • Generate activity reports for management review

Qualifications

  • High school diploma or equivalent required
  • Previous experience in sales follow-up or lead nurturing preferred
  • Proficiency in English (accent acceptable) required
  • Experience with CRM systems
  • Strong phone communication skills

Experience

  • 1+ years of experience in sales support, lead generation, or similar role
  • Demonstrated success in lead nurturing or customer engagement
  • Experience working with CRM systems and maintaining detailed records
  • Track record of meeting or exceeding contact targets
  • History of successful collaboration with sales teams

Skills

  • Professional phone presence and communication abilities
  • Strong organizational and time management capabilities
  • Basic computer proficiency and CRM knowledge
  • Ability to follow established scripts and protocols
  • Detail-oriented with excellent record-keeping habits

Ideal Characteristics

  • Patient and persistent in lead follow-up
  • Professional demeanor and positive attitude
  • Strong listening and comprehension skills
  • Ability to maintain consistent productivity
  • Results-oriented mindset
  • Reliable and punctual
  • Team-oriented approach

Technical Requirements

  • Proficiency in basic computer applications
  • Experience with CRM systems
  • Reliable internet connection and quiet work environment
  • Ability to use multiple software applications simultaneously
  • Familiarity with digital communication tools

Compensation

  • Competitive hourly rate
  • Performance-based incentives
  • Flexible, full-time schedule
  • Remote work environment
  • Earned time off and holidays

Application Process

Qualified candidates should submit:

  • Updated resume
  • Cover letter explaining relevant experiences

We are an equal opportunity employer and encourage candidates from all backgrounds to apply.

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Before You Apply
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📍 Be aware of the location restriction for this remote position: Latin America (LATAM), USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Customer Service
Follow Up Specialist @Lot Squared Development
Customer Service
Salary 💸 competitive hourly rate
Remote Location
Latin America (LATAM), USA
Job Type full-time
Posted Feb 27, 2025
Apply for this position Unlock 54,554 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: Latin America (LATAM), USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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