[Hiring] Dutch Soft Sales Care Specialist @Mercier Consultancy

Role Description

This role involves providing exceptional care to our Dutch-speaking clients while promoting our products through a soft sales approach.

• Respond to customer inquiries from Dutch-speaking clients via phone, email, and chat
• Provide detailed information about products and services to assist clients
• Utilize a soft sales approach to encourage client purchases without pressure
• Maintain accurate records of customer interactions in our CRM system
• Follow up with customers to ensure satisfaction and gather feedback
• Collaborate with the sales and marketing teams to implement customer-focused strategies
• Participate in training sessions to enhance product knowledge and sales techniques

Qualifications

• Fluency in Dutch and English, both written and verbal
• Previous experience in customer service or soft sales is preferred
• Strong communication skills and a friendly, approachable demeanor
• Ability to understand customer needs and provide tailored solutions
• Detail-oriented with strong organizational skills
• Proficiency in using CRM systems and other sales tools
• Ability to work independently in a remote setting while being part of a team

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package (Flight, Transfer and Hotel)
• Private Health Insurance
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• And More...

Company Description

Mercier Consultancy - Making Connections - Delivering Results

At Mercier Consultancy, we are more than just consultants—we are strategic partners in growth. With a legacy built on excellence, BPO, and corporate expansion, we specialize in helping businesses scale with precision and efficiency.

Our expertise lies in connecting companies with top-tier talent, optimizing outsourcing solutions, and providing high-end strategies. We work with industries ranging from customer service and tech to aviation and luxury markets, ensuring that every client benefits from our tailored, results-driven approach.

With a reputation for excellence, high earnings, and exclusive opportunities - we redefine what it means to be a consultancy. Whether you're a company looking for expert guidance or a recruiter aiming for unparalleled success, Mercier Consultancy is your gateway to the next level.