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Customer Service
Customer Support Representative
@GPD Holdings, LLC. dba CoinFlip
[Hiring] Customer Support Representative @GPD Holdings, LLC. dba CoinFlip
Apr 02, 2025 - GPD Holdings, LLC. dba CoinFlip is hiring a remote Customer Support Representative. 💸 Salary: $18.00-$21.00/hr usd. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
We’re seeking a Customer Support Agent responsible for supporting our ATM customers by:
- Registering users
- Increasing buy limits
- Helping customers complete transactions at our ATMs
- Answering questions regarding cryptocurrency
- Initiating compliance investigations
- Addressing technical issues with the terminals
Qualifications
- Affinity for helping others and nurturing relationships
- Customer advocacy
- Empathy
- Troubleshooting and issue resolution
- Problem solving
- Keen attention to detail
- Willingness to work a flexible schedule, as this position requires weekend and overnight hours
- Foundation in cryptocurrency knowledge
- Phone skills
Requirements
- Willing to work a flexible schedule
- Bilingual (Spanish/English)
- Basic knowledge of cryptocurrency and blockchains
- General passion and knowledge of fintech and crypto
Benefits
- Competitive health, dental, and vision insurance plans through BlueCross BlueShield (employer subsidized)
- A generous retirement savings plan with company match up to 4%
- Performance-based bonuses
- Paid time off
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
$18.00-$21.00/hr usd
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
