[Hiring] Customer Success Specialist @Signpost
Mar 17, 2025 - Signpost is hiring a remote Customer Success Specialist. đź’¸ Salary: $52-63k annually. đź“ŤLocation: USA.
Role Description
As a member of the Customer Success team, you’ll work closely with our customers to help them get the most value from Signpost. You will connect with customers via phone calls, emails, chats, and video calls to get the information required to get them live and be a trusted advisor in the process.
- Be the first point of contact with customers.
- Collaborate with customers to understand their unique needs, challenges, and objectives, and tailor our solutions to address them effectively.
- Actively participate in team meetings and training.
- Consistently utilize advanced listening, rapport, and closing skills.
- Be an expert and up to date on all Signpost products and offerings, always updating your skill sets as our product offering improves/grows.
- Meet weekly KPIs.
Qualifications
- A self-starter who knows how to execute.
- Ability to clearly and effectively communicate with customers, ensuring their questions are addressed.
- Enthusiasm to be a part of a dynamic and growing company full of opportunity and constant change.
- Desire to prosper in a culture of freedom and responsibility.
- Ability to demonstrate good judgment and be the advocate for our customers.
- A reliable internet source and distraction-free work environment.
- US applicants only, with an employment residence in any one of the following states: Arizona, California, Colorado, Georgia, Illinois, Kentucky, Louisiana, Michigan, New York, North Carolina, Oregon, Pennsylvania, Utah, Washington, Texas.
Benefits
- Competitive wages.
- Competitive benefits including Medical, Dental, Vision, 401k for our full-time employees.
- Paid Time Off (PTO).
- Work for, and be surrounded by, talented professionals who will help you thrive in your role.
- Full-time compensation range of $52-63K annually, depending on experience.
How to apply
Signpost hopes to hire great people and offer them the opportunity to showcase their abilities. We encourage you to apply for this role if you feel you can be a strong contributor and are looking for a chance to optimize your passion for customer success in a growth environment.
Check us out
Visit us at www.signpost.com
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$52-63k annually
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 17, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
