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Customer Success Manager - Defense and Aerospace Project Compliance Software @Please See Resume for Company Name

[Hiring] Customer Success Manager - Defense and Aerospace Project Compliance Software @Please See Resume for Company Name

Apr 02, 2025 - Please See Resume for Company Name is hiring a remote Customer Success Manager - Defense and Aerospace Project Compliance Software. 💸 Salary: unspecified. 📍Location: USA.

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Role Description

As a Customer Success Manager, you will drive adoption, expansion, and retention within AutoTime's existing customer base. Your goal: maximize customer value, uncover growth opportunities, and build trusted executive relationships that secure long-term success.

  • Drive Expansion: Identify and close opportunities for license growth, renewal upgrades, professional services, pricing adjustments, and cross-site deployments within current accounts.
  • Maximize Usage: Analyze product usage data to improve customer adoption and ROI.
  • Engage Executives: Build and maintain relationships at the executive level to influence strategic initiatives and secure account health.
  • Pipeline Management: Maintain a clear, accurate view of sales opportunities and customer needs across accounts.
  • Partner Enablement: Collaborate with channel partners to identify and close new revenue opportunities.

Qualifications

  • Hold a four-year college degree.
  • Have 3–7 years of experience in customer sales or relationship management.
  • Results-oriented and proactive in uncovering growth opportunities.
  • Clear communicator with strong executive presence and negotiation skills.
  • Highly organized and capable of managing complex contractual and relationship dynamics.
  • Trusted advisor who builds long-term relationships with customers and internal teams.

Benefits

  • Join a high-impact team where your contributions directly influence mission-critical operations in the Aerospace and Defense industry.
  • Be part of a company that values expertise, customer impact, and long-term partnerships.

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📍 Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   Customer Service
Customer Success Manager - Defense and Aerospace Project Compliance Software @Please See Resume for Company Name
Customer Service
Salary 💸 unspecified
Remote Location
USA
Job Type full-time
Posted Apr 02, 2025
Apply for this position Unlock 54,725 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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