Back to Remote jobs >
Customer Service
Customer Service Representative II
@SageSure
[Hiring] Customer Service Representative II @SageSure
Mar 26, 2025 - SageSure is hiring a remote Customer Service Representative II. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves providing customer service support in the insurance industry.
- Perform routine/semi-routine manual tasks in the process of developing basic skills.
- Handle inquiries from producers and policyholders related to billing and payments.
- Assist producers with quoting new business and processing policy endorsements and updates.
- Collaborate with other departments to respond to customer inquiries.
- Handle and solve producer/policyholder complaints with little or no supervision.
- Participate in special projects, peer-to-peer training, and provide inter-departmental support.
Qualifications
- High school diploma or equivalent.
- Minimum of 1 year personal lines experience in an office or call center environment.
- Excellent written and verbal communication skills.
- Ability to keep emotions under control when dealing with irate or hostile customers.
- Ability to multi-task, prioritize, and work in a fast-paced environment.
- 4-40 Customer Representative License.
- Demonstrates and sets professional goals around desire to learn more about the company's products and services in pursuing their career development.
- Provide assistance to peers and be a knowledgeable resource to the team.
Requirements
- Self-starter with strong initiative and close attention to detail.
- Ability to speak Spanish is a plus.
Benefits
- Generous health benefits and perks.
- Tuition reimbursement.
- Wellness allowance.
- Paid volunteer time off.
- Matching 401K plan.
Similar Remote Jobs
More jobs at SageSure
-
Software Development unspecified USAMar 28, 2025
More Customer Service jobs
-
Customer Service 2069€ to 2369€ gross monthly FranceMar 30, 2025
-
Customer Service 2069€ to 2369€ gross monthly FranceMar 30, 2025
More jobs in USA
-
Finance / Legal $139,604 to $188,466 annually, plus bonus USAMar 30, 2025
-
Sales / Business earnings potential up to $430,000 USAMar 30, 2025
-
Sales / Business competitive base salaries, annual performance-based bonus, stock options USAMar 30, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,673 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
