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Customer Service Representative @ABC Legal Services

[Hiring] Customer Service Representative @ABC Legal Services

Mar 12, 2025 - ABC Legal Services is hiring a remote Customer Service Representative. 💸 Salary: $15.00 to $17.00 per hour. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Partner Experience Specialist provides support to active process servers who are employed or contracted with ABC Legal Services. This support includes:

  • Answering inquiries and resolving issues from process servers
  • Overseeing distribution and dispatch of cases to process servers
  • Working in Skye (in-house application) to ensure orders are being dispatched and fulfilled
  • Monitoring process server status to ensure they are in good standing and able to accept and complete work
  • Obtaining status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
  • Collaborating with team members to find broken processes or inefficiencies in daily tasks
  • Resolving issues on task board in Skye

Qualifications

  • Customer service or IT experience strongly preferred
  • High school diploma or GED required
  • Familiarity with Legal Process as plus
  • Excellent written and verbal communication skills
  • Experience and proficiency with Microsoft Office (Word, Excel)

Benefits

  • Comprehensive Medical, Dental, and Vision coverage
  • Competitive salary package
  • 401(k) retirement plan with 5% matching
  • Orca Card / Transit Stipend
  • 10 paid holidays per year
  • Referral program
  • Work from home flexibility

Company Description

ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

  • Team of 350 with offices in Los Angeles, Dallas, Miami, Brooklyn, Chicago, Washington DC, and more
  • Headquartered in Seattle
  • Successful in this unique business for over 30 years
  • Continuously advancing technology and business processes

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Customer Service Representative @ABC Legal Services
Customer Service
Salary 💸 $15.00 to $17.00 per hour
Remote Location
USA
Job Type full-time
Posted Mar 12, 2025
Apply for this position Unlock 54,586 Remote Jobs
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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