[Hiring] Customer Opinion Research Analyst @transcosmos (TCIS)
Mar 28, 2025 - transcosmos (TCIS) is hiring a remote Customer Opinion Research Analyst. 💸 Salary: competitive salary. 📍Location: Hungary.
Role Description
A Customer Opinion Research Analyst gathers and interprets data on customer satisfaction and customer feedback for the business. Your job duties include:
- Collecting customer feedback from multiple sites and platforms
- Analyzing data
- Creating reports in a requested format
- Efficiently gathering customer feedback
- Confident at data gathering, categorization, monitoring, and reporting
Qualifications
- At least High school diploma or equivalent, College level preferred
- Previous experience in BPO and Customer Service and/or technical account
- Have a proven track record demonstrating the skills and qualities outlined in this document
Requirements
- Highly customer focused
- Good attention to detail
- Excellent organizational skills
- Proficient computer skills, particularly in utilizing MS Office applications
- Working collaboratively
- Planning & organizing
- Positive conduct
- Excellent communication skills (Speech, Written, Reading, Comprehension) with the ability to communicate professionally and confidently in English at all levels
Benefits
- Paid training to acquire necessary knowledge
- Competitive salary
- Cafeteria
- Team building and free time activities
- Modern office environment
- Work mode: remotely: Anywhere nationwide (within Hungary)
Company Description
Since we began in 1966, Transcosmos has become a global leader in the Business Process Outsourcing (BPO) industry and today employs 45,000 talented staff in over 160 different locations around the world, including Hungary, Poland, UK and the Philippines!
- Passionate about 'people & technology'
- Specializes in 24/7 Customer, Technical & Business Support services in over 25 different languages including English, Spanish, German, French, Mandarin, Japanese, Korean, Thai and many more!
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| 📍 | Be aware of the location restriction for this remote position: Hungary |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
competitive salary
|
Remote
Location
Hungary
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Hungary |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
