[Hiring] Customer Care Specialist I @Vericast
Apr 02, 2025 - Vericast is hiring a remote Customer Care Specialist I. đź’¸ Salary: $15.00 - $16.50/hr. đź“ŤLocation: USA.
Role Description
Are you passionate about helping people and solving problems? Join our team as a Customer Service Representative, where you'll be the friendly voice assisting customers via phone, email, or chat. You'll handle inquiries, process orders, and offer solutions that make a difference!
- Be the first point of contact for customers, providing top-notch assistance with orders, inquiries, and requests.
- Identify customer needs and recommend the right products, services, or solutions.
- Process orders, manage changes, and handle cancellations with efficiency and care.
- Ensure customer information remains secure and confidential.
- Educate customers about our products and services, offering support and guidance.
- Accurately enter data and maintain detailed records of customer interactions.
- Make outbound calls as needed to support business goals.
- Escalate complex issues to supervisors while ensuring every customer receives excellent service.
- Contribute to team success and maintain a professional, positive work environment.
Qualifications
- A high school diploma or GED.
- 0-2 years of experience (customer service, retail, or banking experience is a plus!).
- Strong multitasking skills and attention to detail.
- Excellent communication and interpersonal abilities.
- Basic computer proficiency and a willingness to learn.
- A customer-first attitude and a problem-solving mindset.
Requirements
- BASE PAY: $15.00 - $16.50/hr depending on experience.
Benefits
- This role is perfect for someone who enjoys connecting with people, thrives in a team environment, and is eager to grow.
- If you're ready to make an impact, apply today!
Company Description
Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people. Our advanced analytics, data-driven insights and integrated solution set enable better execution with agility, precision and scale. That’s why thousands of financial institutions look to Vericast and our 150 years of financial services expertise to help them achieve more.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$15.00 - $16.50/hr
|
Remote
Location
USA
|
|
Job Type
contract
|
Posted
Apr 02, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
