[Hiring] Consular Services Case Consultant @Envoy Global, Inc.
Mar 08, 2025 - Envoy Global, Inc. is hiring a remote Consular Services Case Consultant. 💸 Salary: $55,000-$65,000 + eligible for bonus. 📍Location: USA.
Role Description
The Consular Services Case Consultant is responsible for directly processing embassy/consulate-based immigration applications around the world from within the United States. This involves coordinating the case from end to end, including:
- Preparing the case documentation
- Filing cases
- Working with vendors directly (where applicable)
Furthermore, as our Consular Services Case Consultant, you will be required to:
- Respond to all client correspondence per current service level agreements (SLAs)
- Properly maintain client and internal records via use of the case management system and other internal systems in real time
- Prepare and coordinate visa applications for filing with global embassies/consulates
- Procure vital documentation from appropriate Government authorities
- Prepare and submit US passport applications
- Coordinate the legalization and all apostille services relating to all documentation that requires authentication
- Collaborate and work closely with other Global teams regarding consular aspects of work authorization matters
- Attend and participate in client calls, as needed
- Accurately bill all client matters in keeping with company policy and protocols
- Work with outside vendors for submission of visa applications and legalization/apostille requests
- Monitor consular immigration trends/developments and update impacted clients and internal stakeholders as needed
- Undertake other administrative consular tasks upon request
Qualifications
- Minimum 18 months of experience with completing and filing visas that require global consular processing
- Bachelor’s Degree or equivalent work experience
- A sincere passion for immigration law and an interest in global affairs
- The ability to demonstrate empathy, courtesy, and respect to others
- Excellent written communication skills that reflect strong business writing skills, combined with warmth and humanity
- Ability to interact and communicate clearly and effectively with clients and team members
- Ability to provide exceptional customer service to clients
- Ability to work independently and take ownership of cases
- Ability to remain calm under pressure and work under tight deadlines
- Ability to be proactive and resourceful in meeting client needs and/or changing immigration regulations and company policies
- Strong proficiency with MS Office Suite
- Proven track record of managing multiple cases simultaneously
- Excellent time management, organization, and multi-tasking abilities
- Strong attention to detail
- Strong desire to learn and excel in a dynamic growing company
Benefits
- Competitive compensation
- Comprehensive benefits
- Open and supportive culture for all our people
Company Description
Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$55,000-$65,000 + eligible for bonus
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 08, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
