[Hiring] Associate Customer Support @1202 FSG - Alliance - One
Mar 27, 2025 - 1202 FSG - Alliance - One is hiring a remote Associate Customer Support. 💸 Salary: $35,000 - $65,000. 📍Location: USA.
Role Description
Responds to moderately complex customer questions on accounts, plans, products, etc.
- Researches inquiries and responds to appropriate parties in a timely manner—includes Correspondence, Tax, Legal/Subpoena, Divorce Decrees, etc.
- Processes requests and updates account information with results of research, including proper documentation.
- Processes and distributes incoming and outgoing requests for multiple clients in accordance with established service levels.
- Performs data entry and matches documents to appropriate accounts/plans to verify up to date and accurate information.
- Interfaces with team personnel, management, and customers in reference to customer service issues.
- Ability to handle other duties as requested.
Qualifications
- 2-4 years of related work experience (financial and annuities).
- Solid knowledge of the financial industry.
- Knowledge of DOL reporting requirements.
- Demonstrated technical & functional proficiency.
- High proficiency in Excel.
- Ability to communicate effectively.
- Focuses on Customer Service.
- Demonstrated problem solving / analysis ability.
- Ability to work in a fast-paced, continually changing and improving environment.
- Ability to handle multiple priorities with accuracy and attention to detail.
- Ability to work in a team environment.
Requirements
- FINRA series 6 is highly preferred.
Work Environment
- Home office environment.
- Office core business hours Monday through Friday, 8-5pm EST.
- This position is only remote within the United States.
- Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Compensation
A reasonable estimate of the current compensation range for this position is $35,000 - $65,000.
Benefits
- Health, dental, and vision insurance coverage.
- Employee wellness.
- Life and disability insurance.
- Retirement savings plan.
- Paid holidays.
- Paid time off.
Equal Opportunity Employer
DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information.
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Recruitment Fraud
DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Company Description
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.
Similar Remote Jobs
More jobs at 1202 FSG - Alliance - One
-
All others $31,800 - $52,000 USAMar 31, 2025
-
Customer Service $31,800 - $52,000 USAMar 06, 2025
More Customer Service jobs
-
Customer Service €750 - €850 per month EuropeMar 31, 2025 -
Customer Service 750€ - 850€ monthly TurkeyMar 31, 2025
More jobs in USA
-
Sales / Business salary + commission + bonus USAMar 31, 2025 -
Sales / Business unspecified USAMar 31, 2025
Kickstart Your Job Search
Unlock 54,779 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$35,000 - $65,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 27, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
