[Hiring] Arrears Executive @Target
Mar 25, 2025 - Target is hiring a remote Arrears Executive. đź’¸ Salary: ÂŁ23,809.50. đź“ŤLocation: UK.
Role Description
As an Arrears Executive with Target, you will play a vital role in supporting and guiding our customers who find themselves in financial difficulty.
- Take calls from customers who are in a debt recovery process, listening to their situation, being empathetic and trying to reduce any worries they may have
- Complete income and expenditure assessments to review their affordability, with the aim of setting up sustainable payment arrangements
- Use your initiative to recommend organisations that may be able to assist the customer, such as Citizen’s Advice or debt charities
Qualifications
- A People Person – someone who has a friendly nature, enjoys speaking with people and can provide the best possible customer service
- Someone who cares about their job and the difference you can make to our customers
- A Team Player – our people are at the heart of what we do so being able to work collaboratively as a team is paramount
- Someone who is pro-active, inquisitive and problem solving by nature
- Previous experience within an Arrears or Collections environment
- Previous experience dealing with vulnerable customers in a regulated environment
Benefits
- 30 days holiday PLUS bank holidays (That's right! 30 days from Day 1)
- Defined Pension Contribution Scheme (Employer matched up to 6%)
- Employee Discount Scheme, access to discounts and offers across 100s of leading retailers.
- Company Paid Private Medical Insurance (benefit in kind)
- Group Life Assurance
- Group Income Protection
- Annual Pay Review
- Discretionary Annual Bonus Scheme
- Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program
- Free Flu Vaccinations, Eye Tests and employer contribution towards glasses
- Recognition Scheme
- Free Mortgage Advice and Support
- My Flex, our flexible benefits scheme gives colleagues access to additional benefits to supplement their core package.
- Salary Sacrifice Pension Scheme
- Technology Buying Scheme (Salary Sacrifice)
- Critical Illness Cover
- Dental Insurance
- Gym Flex - discounted annual gym/health club memberships
- Taste Cards / Gourmet Cards
- RAC Breakdown Cover
- Charitable Payroll Giving
- Cycle to work Scheme (Salary Sacrifice)
- Health Cash Plan
Company Description
We have one goal. To change the way customers feel.
We’re a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.
At Target, we give you the opportunity to make a difference. You’ll be involved in shaping the growth of the business – and you’ll get to try new things along the way.
We offer a comprehensive, flexible and market-competitive benefits package. Our flexible benefits package allows you to choose the benefits that best suit your lifestyle.
Similar Remote Jobs
More Customer Service jobs
-
Customer Service competitive commission and bonuses USAMar 29, 2025
-
Customer Service monthly salary with bonuses and health insurance GermanyMar 29, 2025
-
Customer Service monthly salary with bonuses and health insurance GreeceMar 29, 2025
More jobs in UK
-
All others unspecified UKMar 29, 2025
-
Sales / Business unspecified UKMar 29, 2025
Kickstart Your Job Search
Unlock 54,215 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| đź“Ť | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
ÂŁ23,809.50
|
Remote
Location
UK
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
