[Hiring] Virtual Receptionist @Turf Casa

Role Description

Keep incoming calls and messages moving to the right people. Remote role supporting TurfCasa, whose office is in Lakeway, Texas. This position coordinates with our on-site fulfillment teams; it does not perform physical warehouse, delivery, installation or facilities work. U.S.-based remote applicants are welcome; employment eligibility for the applicant's work location must be confirmed during hiring. Full-time is the primary opening. Part-time candidates may be considered depending on staffing needs. Entry-level applicants are welcome. Paid training is provided. Pay: $18.25-$19.25 per hour in base pay. Starting pay within this range depends on relevant skills and experience.

• Answer and route calls using the team directory and approved guidance.
• Record accurate messages and callback details.
• Direct pickup, delivery and order questions to the relevant fulfillment or customer-service contact.

Qualifications

• A clear phone manner and accurate message-taking.
• Comfortable learning remote collaboration tools.
• Ability to communicate with on-site teammates.
• Follow approved processes.

Benefits

• Full-time employees: 10 days of accrued paid time off and 6 paid holidays.
• Part-time employees: prorated paid time off.
• Paid training.
• Schedules provided two weeks in advance where practical.
• A pay review after 90 days; a raise is not guaranteed.
• Employee product discounts, subject to approved product margins.

Company Description

Apply through this job posting and share your relevant skills and availability. You can also follow TurfCasa at https://www.linkedin.com/company/turfcasa/ for company updates. Following is optional and is not a hiring or application-review criterion.